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Client Care Specialist

2 months ago

Fort Worth, Texas, United States Meals On Wheels Inc. of Tarrant County Full time
Job Summary

We are seeking a highly skilled and compassionate Client Care Specialist to join our team at Meals On Wheels Inc. of Tarrant County. As a key member of our staff, you will be responsible for providing exceptional care and support to our clients, ensuring their physical and emotional needs are met.

Key Responsibilities
  • Client Intake and Assessment: Conduct thorough intakes on prospective clients, gathering essential information to determine their eligibility for our services.
  • Home Visit Coordination: Deliver meals and essential items to clients, providing a vital lifeline to those in need.
  • Recertification and Reassurance Visits: Perform regular recertification visits to ensure clients' needs are being met, and provide reassurance visits as needed to address any concerns.
  • Client Support and Advocacy: Offer emotional support and advocacy to clients, connecting them with community resources and services to enhance their quality of life.
  • Collaboration and Communication: Work closely with our operations, finance, nutrition, and marketing departments to ensure seamless service delivery and effective communication with clients and stakeholders.
Requirements
  • Education and Experience: A four-year university degree in Social Work, Human Services, Psychology, Sociology, or a related field, with experience in social work or case management preferred.
  • Physical Demands: Ability to lift and carry objects of 25 pounds, enter/exit a vehicle multiple times a day, walk up and down stairs, reach, stretch, bend, and sit for multiple hours at a time.
What We Offer
  • Competitive Compensation: 18-20 Hourly Wage
  • Opportunity for Professional Growth: Join a dynamic team dedicated to making a difference in our community.