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Bilingual Intake Specialist
2 months ago
Manuel Diaz Law Firm, PC is seeking a highly motivated and detail-oriented Bilingual Intake Specialist to join our team. The successful candidate will provide exceptional customer service and support to our clients, while working closely with our attorneys to facilitate communication and gather relevant case information.
Key Responsibilities:
- Conduct thorough consultations with potential clients to understand their needs and concerns.
- Manage client interactions to ensure seamless communication and build strong relationships.
- Locate and develop relevant case information to support our attorneys.
- Prepare and file basic legal documents and correspondence with precision and attention to detail.
- Assist the team in gathering documents from clients and maintaining accurate records.
- Answer and direct phone calls in a professional and courteous manner.
- Maintain and update contact lists of potential clients for follow-up purposes.
Requirements and Qualifications:
- Excellent customer service skills with a strong focus on building relationships.
- Proficiency in Microsoft Office (Word, Outlook, Excel) and Adobe Acrobat.
- Fluency in English and Spanish, with the ability to communicate effectively with clients and colleagues.
- Strong organizational and secretarial skills, with the ability to juggle multiple tasks and work under pressure.
About Our Firm:
Manuel Diaz Law Firm, PC is a dedicated and passionate team of attorneys and support staff committed to providing exceptional legal representation and client service. We value our clients and strive to build long-term relationships based on trust, respect, and open communication.
Benefits:
- 401(k) plan with company matching.
- Dental, health, and vision insurance.
- Life insurance and paid time off.
Work Schedule:
Monday to Friday, with a standard 8-hour workday.
