Culinary Operations Manager

1 week ago


Gilbert, Arizona, United States FatCats Full time
Job Overview

Culinary Operations Manager

Compensation Range: $24-$26/Hour

Employment Type: Full-time, hourly

Employee Benefits: 401k; Holiday Pay; Health/Dental/Vision; Employer Paid Life Insurance; Voluntary Life, AD&D Insurance; Employer contribution to Health Savings Account (HSA); Team Member Discounts.

We are seeking a dynamic and professional Culinary Operations Manager who is dedicated to providing an exceptional guest experience at our establishment. The Culinary Operations Manager will oversee our kitchen team to deliver high-quality food services with the aim of ensuring remarkable service. This role reports directly to the Food & Beverage (F&B) Manager.

Why Join Us?

We take pride in fostering a culture that emphasizes the personal and professional growth of our team members within a supportive and collaborative environment. If you are self-driven, possess outstanding guest service abilities, and are looking for a company committed to your development, we invite you to explore this opportunity.

FatCats Mission, Values, and Culture

Mission Statement

Our goal is to connect and delight individuals through films, games, and experiences, one at a time.

Core Leadership Principles

  • Humility - Listening is paramount.
  • Trust - Mutual belief is essential.
  • Excellence - Committed to daily improvement.
  • Teamwork - Supporting and trusting our colleagues.
  • Stewardship - Taking responsibility for our roles.

Our Culture

Communication

  • We encourage an open-door policy to facilitate the sharing of ideas and concerns.
  • We promote effective communication and discourage negative gossip to maintain a positive workplace culture.

Personal Development

  • We actively support our team members' growth to help them achieve their personal and professional aspirations.
  • We prioritize internal promotions and take pride in witnessing our team members succeed within our organization.

Individuality

  • We value authenticity and encourage team members to express their unique personalities in interactions with guests and colleagues.
  • We emphasize the importance of balancing work and personal life to enhance overall well-being.

KEY RESPONSIBILITIES

Essential Duties

  • Foster positive relationships with team members.
  • Participate in weekly meetings with the F&B Manager.
  • Lead daily team briefings to ensure seamless operations.
  • Engage in F&B Manager training and prepare for assuming their responsibilities in their absence.
  • Provide training to Shift Leads for managerial duties as needed.
  • Instruct team members on food preparation, portioning, and presentation techniques.
  • Assist in enforcing policies and procedures among team members.
  • Help maintain food production levels in accordance with standards.
  • Support the F&B Manager in optimizing service efficiency.
  • Assist with inventory management and ordering processes.
  • Ensure compliance with cleaning and sanitation protocols through training.
  • Adhere to operational software requirements.
  • Follow safety regulations and alcohol laws.
  • Maintain certifications in Tips, Food Handler Card, and ServSafe.
  • Report to the F&B Manager and conduct weekly performance and growth discussions.

Qualifications and Skills

  • 1-2 years of leadership experience.
  • 3+ years of kitchen experience.
  • Professional and approachable demeanor.
  • Excellent organizational, time management, and attention to detail skills.
  • Ability to thrive in a fast-paced environment and effectively resolve issues.
  • Strong leadership, communication, and negotiation abilities.
  • Initiative-driven with integrity and a collaborative mindset.
  • Exceptional communication, interpersonal, and ethical standards.
  • High emotional intelligence with collaborative and empathetic traits.
  • Proficient in computer usage and quick to learn new software.
  • High School Diploma or GED required.
  • Capable of lifting up to 35 pounds.

FatCats conducts background checks for all new hires. Final employment decisions are subject to pre-screening requirements.

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