Operations Manager

2 weeks ago


Gilbert, Arizona, United States PCRK Group Full time
Job Overview

At PCRK Group, we are committed to fostering the health and well-being of our clients and team members. Our focus is on cultivating a positive and empowering workplace culture that encourages both personal and professional development. Our dedicated team of skilled professionals strives to provide outstanding service and exceed our clients' expectations.

Are you a seasoned Assistant Manager with a proven track record in achieving sales objectives and delivering exceptional customer experiences? Are you enthusiastic about team building, talent development, and enhancing the well-being of others? If your answer is "YES", we invite you to consider joining our team.

As an Operations Manager at PCRK Group, you will play a crucial role in supporting the Senior General Manager in overseeing the daily operations of our location.

Key Responsibilities:

  • Possess experience in assistant management or sales leadership roles
  • Inspire and motivate a diverse team of employees
  • Demonstrate a successful history in managing goals
  • Exhibit a friendly, driven, and sales-oriented demeanor

Qualifications:

  • Background in sales and customer service within a retail environment
  • Experience in training and developing staff
  • Preferred experience in spa management
  • Strongly preferred retail management experience
  • Essential administrative and back-office skills

What We Offer:

  • Competitive compensation package including hourly wage and bonus potential
  • Comprehensive medical plans
  • Dental and vision insurance
  • Paid time off
  • Robust 401k retirement plan
  • 40% discount on products
  • Employee referral bonuses
  • Monthly complimentary massage/skincare services

The Operations Manager drives sales performance, cultivates teams, nurtures talent, motivates staff, and ensures an exceptional customer experience. Together, we are dedicated to fulfilling the Massage Envy brand promise—supporting the well-being of our clients and employees every day.

As the vital link between PCRK leadership, team members, and clients, you will lead the mission, uniting everyone to work collaboratively towards shared goals.

A team thrives under strong leadership, and we seek individuals who can inspire excellence in others.



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