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Member Experience and Marketing Specialist
2 months ago
Are you passionate about creating impactful experiences? Do you seek a role where your contributions are genuinely valued? Explore the opportunity at Goldfish Swim School, a thriving and award-winning franchise that stands out in the industry.
We are dedicated to transforming lives by helping children achieve their swimming goals. Our environment is unique, featuring a 90-degree pool, and we take pride in our supportive culture that recognizes hard work through awards, gift cards, and engaging social events. We provide comprehensive training and flexible scheduling, with numerous advancement opportunities available for the right individual.
Benefits Include:
- Leadership advancement opportunities
- Flexible working hours
- Competitive compensation
- Performance-based bonuses
- Valuable professional experience
- Enhanced social interactions
- Future references and referrals
Position Title: Marketing & Member Experience Coordinator
Reports To: General Manager
Overview: Responsible for ensuring the excellence and effectiveness of the Marketing & Member Experience functions at Goldfish Swim School, while also being fully equipped to manage operational shifts independently and efficiently.
Key Responsibilities:
- Assists in overseeing daily operations to guarantee adherence to Goldfish Swim School's standard operating procedures.
- Manages the creation, distribution, and content of the monthly newsletter for email subscribers.
- Provides guidance and constructive feedback to Front Desk Associates.
- Coordinates participation in community events and supports management with in-house and private events.
Qualifications: A high school diploma or GED is mandatory. Prior experience in customer service and grassroots marketing is essential.
Work Environment: Employees are regularly exposed to warm and humid conditions, with a moderate noise level.
Required Certifications: Lifeguard, CPR, First Aid, and AED certifications are necessary.
About Goldfish Swim School:
At Goldfish, our core values guide every decision we make and are integral to our daily operations. These values are not just words; they are actively embraced in our mission to create a positive impact in our community and in the lives of our members and team. Each Goldfish Swim School operates independently, reflecting our commitment to excellence.