Customer Service Representative
7 days ago
**About Strandbags Group Pty Ltd.**
We are a leading retailer in the handbag and luggage industry, with a strong presence in Australia and New Zealand. Our company is known for its customer obsession and focus on employee development.
**Job Summary**
We are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team in Melbourne Metro & Surrounding areas. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
**Key Responsibilities**
• Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Build strong relationships with customers, understanding their needs and preferences
• Drive sales growth by promoting products, offering recommendations, and upselling/cross-selling
• Maintain a high level of product knowledge, staying up-to-date on new products and promotions
• Work collaboratively with the sales team to achieve sales targets and meet customer needs
**Benefits and Perks**
• Competitive salary and benefits package
• Opportunities for ongoing career development and growth
• Generous bonus structure and team discounts
• Supportive and dynamic work environment
• Access to employee development programs and training
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