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Customer Service Ambassador

2 months ago


Victoria, Texas, United States The Acquisition Group Full time

**About The Acquisition Group**

We are a dynamic marketing and management consultancy firm dedicated to delivering exceptional results for our clients.

**Job Summary**

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch customer service and support to our clients.

**Key Responsibilities:**

• Respond to and resolve customer inquiries in a timely and professional manner

• Provide customers with product and service information, identifying and addressing their needs

• Identify and de-escalate customer issues, ensuring a positive experience

• Communicate effectively with clients and company personnel, both verbally and in writing

• Work independently and as part of a team to achieve sales and customer satisfaction goals

• Collaborate with colleagues to share knowledge and best practices

**Requirements:**

• Be able to pass a criminal background check

• Be at least 18 years old

• Be available to work full-time (Monday to Friday)

• Customer service experience is preferred, but not required

**What We Offer:**

• Opportunities for advancement into a managerial role

• A team-oriented environment with daily support from Team Leaders

• Competitive compensation and bonuses

• Daily coaching and advancement opportunities

• Full in-house training

• A dynamic and supportive work environment