Client Support Representative

2 weeks ago


Victoria, Texas, United States M. Roberts Media, LLC Full time
Job Overview

M. Roberts Media, LLC is in search of a dedicated Customer Care Specialist to enhance our team. If you possess a friendly demeanor and a passion for assisting others, this position may be a perfect fit for you.

We are looking for a full-time, enthusiastic Customer Service Representative to join our support center. Our ideal candidate is not just an order-taker; we seek individuals who can actively engage with our clients and provide comprehensive assistance regarding their service inquiries.

Key Responsibilities:

  • Handle incoming customer calls, addressing delivery concerns, payment inquiries, and scheduling requests.
  • Accurately input data into our management software.
  • Process and reconcile subscription payments.
  • Maintain various activity logs and reports.
  • Support District Managers by promptly responding to inquiries and providing necessary follow-up information.
  • Review subscriber reports for upcoming expirations and reach out to clients regarding subscription renewals.
  • Follow up with new clients to ensure their satisfaction with our services.
  • Availability for some weekend and holiday shifts is required.

Your primary objective must be to ensure complete customer satisfaction.

What We Offer:

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Paid long-term and short-term disability insurance.
  • Life insurance coverage.
  • Generous paid time off policy.
  • Paid holidays.

Qualifications:

  • Ability to learn and understand all facets of circulation software and systems.
  • Excellent verbal and written communication skills in English.
  • Basic math skills for handling financial transactions and balancing payments.
  • Self-motivated with the ability to manage daily tasks and meet deadlines with minimal oversight.
  • Consistently meets or exceeds performance expectations.
  • High School Diploma required; vocational training preferred.
  • A commitment to fostering a positive workplace atmosphere.


  • Victoria, Texas, United States M. Roberts Media Full time

    Job Type:Full-timePosition Overview:M. Roberts Media is on the lookout for a dedicated Customer Care Specialist. If you possess a friendly demeanor and a passion for assisting others, this role may be the perfect fit for you.Role Summary:We are seeking a full-time, enthusiastic Customer Service Representative to work within our call center environment. We...


  • Victoria, Texas, United States The Acquisition Group Full time

    Client Relations RepresentativeThe Acquisition GroupAre you ready to embark on a rewarding career path?We are a consultancy firm specializing in marketing and management, seeking dedicated and motivated individuals who aspire to thrive in a customer service setting.Key Responsibilities:• Address, manage, and resolve customer inquiries with...


  • Victoria, Texas, United States The Salvation Army Full time

    Job Title: Client Support SpecialistAbout Us:The Salvation Army is a prominent organization focused on improving the lives of individuals within our community through various support programs. We are dedicated to delivering exceptional care and assistance to empower our clients in reaching their aspirations.Job Overview:As a Client Support Specialist, you...


  • Victoria, Texas, United States VCA Animal Hospitals Full time

    Join Our Team as a Client Service RepresentativeAt VCA Animal Hospitals, we are dedicated to providing exceptional care and support to our clients and their beloved pets. We are currently looking for a skilled Client Service Representative to enhance our customer experience.Key Responsibilities:Engage with clients to understand their needs and provide...


  • Victoria, Texas, United States VCA Animal Hospitals Full time

    About the RoleVCA Animal Hospitals is seeking a highly skilled and personable Client Service Representative to join our team. As the face of our practice, this individual will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesCustomer Service: Provide warm and...


  • Victoria, Texas, United States Core Laboratories Full time

    Job SummaryThe Regional Sales Representative is responsible for developing, increasing, and maintaining sales for the assigned regional area of responsibility. This role assists the Region Sales Manager in the daily operation and profitability of the assigned regional area, including LAMP sales, business development, product training, and support, as well as...


  • Victoria, Texas, United States The Cavco Family of Companies Full time

    About the Role:We are seeking a highly motivated and driven individual to join our team as a Home Sales Representative. As a key member of our sales team, you will be responsible for meeting and exceeding sales targets, providing exceptional customer service, and building strong relationships with clients.Key Responsibilities:Meet and exceed sales targets by...


  • Victoria, Texas, United States The Acquisition Group Full time

    Client Support SpecialistJoin our dynamic team at The Acquisition Group!We are a consultancy firm specializing in marketing and management, and we are seeking dedicated and enthusiastic individuals eager to advance their careers in a customer service setting.Key Responsibilities:Address, manage, and resolve customer inquiries effectively.Provide...


  • Victoria, Texas, United States Victoria College Full time

    Salary: $19.30 HourlyJob Type: Full TimeJob Number: Division: Administrative Services Department: Cultural AffairsPosition Overview:This full-time role is dedicated to managing a diverse array of responsibilities associated with guest services, communication with patrons, venue management, and overall event operations. This position will be shared between...


  • Victoria, Texas, United States Eli Sauseda - State Farm Agent Full time

    Position OverviewEli Sauseda - State Farm Agent is looking for a dedicated professional to fill the role of Account Manager. We are in search of a dynamic individual eager to contribute to our growth through meaningful interactions and exceptional client service. If you are a proactive self-starter who excels in a dynamic setting, this could be your chance...


  • Victoria, Texas, United States Eli Sauseda - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Eli Sauseda - State Farm Agent.Key Responsibilities:Establish and maintain strong relationships with customers, providing exceptional service and support.Utilize a customer-centric approach to educate customers about...


  • Victoria, Texas, United States Eli Sauseda - State Farm Agent Full time

    Job OverviewPosition SummaryA dedicated professional is sought for the role of Account Manager at Eli Sauseda - State Farm Agent. This position is ideal for individuals who are passionate about enhancing client relationships and driving business growth through meaningful interactions and exceptional service.Key ResponsibilitiesDeliver timely, accurate, and...


  • Victoria, Texas, United States Bravo Nissan Full time

    Position OverviewBecome a part of Bravo Nissan, a distinguished automotive dealership committed to exceptional service and fostering lasting connections with our clientele. As an Automotive Sales Consultant, you will play a vital role in assisting customers in selecting the ideal vehicle that aligns with their preferences and lifestyle.While this position...

  • Weekend Caregiver

    5 days ago


    Victoria, Texas, United States Caregiver Full time

    Job SummaryWe are seeking a dedicated and compassionate Direct Support Professional to join our team at Caregiver, a leading provider of services to adults with intellectual and developmental disabilities (IDD). As a Direct Support Professional, you will play a vital role in supporting our clients in achieving their goals and living their best lives.Key...


  • Victoria, Texas, United States Lamar Advertising Company Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Account Executive to join our team at Lamar Advertising Company. As a Sales Account Executive, you will be responsible for promoting and selling outdoor advertising solutions to businesses and organizations in our assigned territory.Key ResponsibilitiesMeet and exceed sales targets by...


  • Victoria, Texas, United States Lamar Advertising Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Account Executive to join our team at Lamar Advertising. As a Sales Account Executive, you will be responsible for meeting and exceeding sales targets by promoting and selling outdoor advertising solutions to qualified advertisers.Key ResponsibilitiesMeet and exceed sales targets by...


  • Victoria, Texas, United States VCA Animal Hospitals Full time

    Join Our Team as a Client Service RepresentativeAt VCA Animal Hospitals, we are dedicated to providing exceptional care and support to our clients and their beloved pets. We are currently looking for a skilled Client Service Representative to enhance our team.Key Responsibilities:Deliver outstanding customer service to pet owners.Assist clients with...


  • Victoria, Texas, United States Freeway Insurance Services America LLC Full time

    Job SummaryWe are seeking a highly motivated and results-driven Insurance Sales Agent to join our team at Freeway Insurance Services America LLC. As an Insurance Sales Agent, you will be responsible for selling nonstandard auto insurance to new and existing customers, building relationships, and meeting sales production goals.Key ResponsibilitiesSolicit new...


  • Victoria, Texas, United States Eli Sauseda - State Farm Agent Full time

    Position OverviewEli Sauseda - State Farm Agent is looking for a dedicated professional to fill the role of Account Manager. We are in search of a dynamic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a vibrant work environment,...


  • Victoria, Texas, United States Eli Sauseda - State Farm Agent Full time

    Position OverviewEli Sauseda - State Farm Agent is in search of a dedicated professional to fill the role of Account Manager. We are looking for a dynamic individual who is passionate about fostering business growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a dynamic environment, this...