Bilingual Client Support Specialist

2 weeks ago


East Hanover, New Jersey, United States The Sherwin-Williams Company Full time
Position Overview:
As a Bilingual Customer Service Specialist, you will engage with both wholesale and retail clients to assess their requirements, address inquiries regarding Sherwin-Williams products, and propose suitable solutions. Your role is crucial in ensuring customer satisfaction and resolving any issues that may arise.

Key Responsibilities:
  • Deliver exceptional customer service to maintain high levels of client satisfaction.
  • Assist customers both in-person and via phone by identifying their needs and recommending appropriate products and services.
  • Establish and nurture trust-based relationships with customers.
  • Accurately process sales transactions in accordance with company policies.
  • Achieve sales targets consistently on a monthly, quarterly, and annual basis.
  • Maintain organized work order files and product formulas.
  • Retrieve products from the sales floor or warehouse as required.
  • Tint and mix products to meet customer specifications when necessary.
  • Restock shelves and create appealing displays.
  • Ensure cleanliness of store equipment.
  • Assist with loading and unloading delivery vehicles.
  • Support delivery operations as needed.
  • Keep assigned areas well-stocked and visually appealing.
  • Stay informed about product offerings and available options.
  • Adhere to inventory control protocols.
  • Propose strategies to enhance sales performance.

Minimum Qualifications:
  • Must be at least eighteen (18) years old.
  • Must have legal authorization to work in the country of employment without requiring sponsorship.
  • Proficient in reading, writing, and communicating in English.
  • Proficient in reading, writing, and communicating in Spanish.
  • Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
  • Willingness to work scheduled hours, including evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:
  • Possession of a valid, unrestricted Driver's License.
  • High School diploma or GED.
  • Minimum of one (1) year of experience in a delivery, retail, or customer service role.
  • Prior experience in selling paint and related products.
  • Experience operating tinting and mixing equipment.


  • East Hanover, New Jersey, United States The Sherwin-Williams Company Full time

    Position Overview:As a Bilingual Customer Service Specialist, you will engage with both wholesale and retail clients to identify their requirements, respond to inquiries regarding Sherwin-Williams products, and suggest suitable solutions. Your role is crucial in ensuring customer satisfaction and addressing any concerns promptly.Key Responsibilities:Deliver...


  • East Hanover, New Jersey, United States Banfield Full time

    Position Overview:The Client Relations Specialist ("CRS") is responsible for managing the flow of clients and their pets within the facility, enhancing the productivity of the veterinary team, and ensuring effective communication with both clients and staff. The CRS plays a vital role in coordinating care for clients and their pets in a friendly, welcoming,...


  • East Elmhurst, New York, United States MIDWAY LIVING INC Full time

    Job OverviewPosition Summary:The Client Support Specialist plays a vital role in delivering holistic services to individuals and families residing in supportive housing environments. This position encompasses a range of responsibilities including assessment, case strategy formulation, and the development of a personalized Independent Living Plan.Key...


  • East Hanover, New Jersey, United States Russo Bros Full time

    Job OverviewCustomer Service Representative (CSR) - High Volume Call Center - Full TimeJoin Our Dynamic Team at Russo Bros & CoWe are on the lookout for a dedicated Customer Service Representative in New Jersey. Are you passionate about delivering exceptional service? Do you thrive in a collaborative environment and enjoy connecting with people? If you seek...


  • East Hanover, New Jersey, United States The Sherwin-Williams Company Full time

    Position Overview:As a Bilingual Customer Service Specialist, you will engage with both wholesale and retail clients to identify their requirements, address inquiries regarding Sherwin-Williams products, and suggest suitable solutions. Your role is pivotal in ensuring customer satisfaction and maintaining the high standards of product quality and...


  • East Brunswick, New Jersey, United States PNC Bank Corp. Full time

    Role OverviewThe Bilingual Personal Banking Specialist plays a crucial role in expanding and enhancing the branch's customer portfolio through various proactive sales and service initiatives.Key ResponsibilitiesCustomer Acquisition: Engage with potential clients to grow the customer base.Relationship Management: Foster strong relationships with existing...


  • East Hanover, New Jersey, United States Banfield Full time

    Position Overview: The Client Service Coordinator (CSC) plays a crucial role in managing the flow of clients and their pets within the veterinary facility. This position is essential for optimizing the efficiency of the veterinary medical team, ensuring effective communication with both clients and staff, and coordinating the care of pets in a friendly and...


  • East Hanover, New Jersey, United States Randstad Full time

    Position Overview:The Patient Support Specialist will play a crucial role in assisting patients and healthcare providers in the initiation of therapy treatments. This position involves navigating various processes including onboarding, insurance verification, and providing ongoing support as needed by patients and their healthcare teams.Key...


  • East Brunswick, New Jersey, United States JUNTA DE ACCION PUERTORRIQUENA INC Full time

    Job OverviewLocationEast Brunswick, NJEmployment TypePart TimeRequired EducationHigh School DiplomaTravel RequirementsMinimalWork ScheduleDaytime HoursSectorNonprofit - Community ServicesPosition SummaryThe JUNTA DE ACCION PUERTORRIQUENA INC is a leading human services organization dedicated to serving the diverse communities of Central New Jersey. We...


  • East Hanover, New Jersey, United States BlackHawk Data Full time

    Position Overview:Are you ready to take the next step in your career? At BlackHawk Data, a pioneering technology integrator, we are seeking a dedicated and skilled NOC (Network Operations Center) Technician. Our firm specializes in delivering comprehensive solutions across Networking, Cloud, Collaboration, Data Center, and Security services.Key...


  • East Brunswick, New Jersey, United States Stealth Marketing Group Full time

    Position OverviewAt Stealth Marketing Group, we foster a vibrant, collaborative, and fast-paced workplace that provides a multitude of learning and career advancement opportunities. We seek individuals with a proactive mindset, who can adapt to shifting priorities, and are eager to assist wherever necessary. Our Client Engagement Specialist team is ambitious...


  • East Syracuse, New York, United States Russell Tobin Full time

    Job OverviewPosition: Client Support SpecialistLocation: RemoteDuration: Long-term OpportunityCompensation: Competitive Hourly RatePosition Summary:Provides essential pre-sale and post-sale assistance to clients, which may encompass product inquiries, availability checks, and delivery coordination.Company Overview:Russell Tobin is a prominent global provider...


  • East Orange, New Jersey, United States Family Support Organization of Essex County Full time

    Job OverviewThis position offers both Full Time and Part Time opportunities.Position Summary:The role is designed to deliver in-person peer assistance, education, and advocacy for parents and guardians of children engaged with the New Jersey Children's System of Care.Family Partners are required to be the primary caregiver or parent of a child or youth...


  • East Orange, New Jersey, United States Star Roses & Plants Full time

    Position OverviewJob Type: Full-time, non-exempt hourlyDepartment: SalesReports to: Sales Operations ManagerWork Arrangement: Hybrid – 3 days in-office and 2 days remoteWorking Hours: Monday–Friday 8am - 4:30pmRole Summary:Envision a scenario where your day begins with a call from a long-standing client in the horticulture industry, seeking assistance...


  • East Hanover, New Jersey, United States Insight Global Full time

    Essential Qualifications:Minimum of 1 year of relevant experience in calendar management and appointment scheduling.Proficient in handling a large volume of calendar requests and appointments.Familiarity with ticketing systems, with a preference for ServiceNow.Experience with scheduling tools, particularly Outlook calendars.Strong communication skills and...


  • East Brunswick, New Jersey, United States GJM INC Full time

    Join Our Team - Administrative Support Specialist at GJM INCPerks of Working with Us:Flexible working hours to suit your lifestyleOpportunities for professional growth and trainingPosition Overview:Are you interested in becoming a vital part of our team as an Administrative Support Specialist? In this position, you will engage in various duties such as...


  • East Hanover, New Jersey, United States Rix Pool Spa & Sauna Full time

    Job SummaryRix Pool Spa & Sauna is seeking a highly organized and detail-oriented Administrative Assistant Receptionist to join our team. As a key member of our administrative staff, you will provide exceptional customer service and administrative support to our customers and internal teams.Key ResponsibilitiesCustomer Service: Respond to customer inquiries...


  • East Elmhurst, New York, United States Aventiv Technologies, LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Field Service Client Administrator to join our team at Aventiv Technologies, LLC. As a key member of our client services team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient...


  • East Hanover, New Jersey, United States Synectics Full time

    Reimbursement SpecialistSynectics is seeking a highly skilled Reimbursement Specialist to fill a critical role in our organization. As a Reimbursement Specialist, you will play a key part in providing support and information about insurance coverage for prescribed medicines.Key Responsibilities:Provide accurate and efficient support to patients and...


  • East Brunswick, New Jersey, United States PNC Full time

    About the RolePNC is seeking a highly skilled Senior Client Solutions Specialist to join our Real Estate Administration organization. As a key member of our team, you will be responsible for providing exceptional sales, service, and execution support for new and ongoing client relationships.Key ResponsibilitiesProvide customer solutions and support for...