Front Desk Representative

7 days ago


Irvine, California, United States FirstService Residential Full time
Job Overview

The Front Desk Associate will provide exceptional customer service and be the friendly, helpful, professional receptionist at the front desk to our clients, vendors and associates. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Responsibilities
  • Provide exceptional customer service to clients, vendors, and associates
  • Manage the front desk area, including answering phones, responding to emails, and handling mail and packages
  • Coordinate conference room reservations and IT equipment reservations
  • Work effectively with co-workers, clients, and others by sharing ideas in a constructive and positive manner
  • Attend all company mandatory functions
  • Comply with company policies and procedures
Requirements
  • High school diploma or equivalency required
  • College level courses in business or hospitality preferred
  • Experience in customer service and working with Microsoft Office products
  • Strong communications, verbal and written, and inter-personal skills essential
  • Responsible for maintaining Company, Resident, and Staff confidentiality
What We Offer
  • Medical, dental, and vision plans (full time and part time 30+ hours)
  • Part time 20+ hours qualify for dental and vision
  • 401K match
  • Time off including vacation, sick, and company paid holidays
  • Pet insurance available
  • Verizon discount
  • Tuition reimbursement
  • Legal services
  • Free emotional wellbeing and daily life assistance support for all associates
  • Domestic partner coverage
  • Health savings account
  • Flexible spending account
About Us

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.



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