Front Desk Representative
3 days ago
About the Role:
We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Deliver exceptional guest service, ensuring a positive and memorable experience for all guests.
- Act as an ambassador for the building, greeting guests with a smile and enthusiasm, and coordinating game rentals, merchandise sales, and telephones.
- Manage wait times and communicate information to guests, team members, and managers as needed.
- Process transactions accurately and efficiently, handling cash, credit card payments, and gift card sales.
- Assist with merchandise sales, restocking supplies, and maintaining a clean and organized front desk area.
- Collaborate with team members to ensure seamless service and a positive guest experience.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
- Strong problem-solving skills and ability to think on your feet.
- Ability to work a variety of shifts, including days, nights, and weekends.
- High school diploma or equivalent required; prior experience in a retail or hospitality environment preferred.
What We Offer:
As a Front Desk/Host at Dave & Buster's, you will enjoy a competitive salary, opportunities for advancement, and a fun and dynamic work environment. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Join Our Team:
At Dave & Buster's, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from candidates of all backgrounds.
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