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Front Desk Associate
2 months ago
Action Property Management is seeking a highly skilled and customer-focused On-Call Front Desk Associate to join our team. As a key member of our community management team, you will be responsible for providing exceptional service to residents and guests at our luxury associations throughout Los Angeles and Orange County.
Responsibilities:- Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.
- Maintain the appearance of the Front Desk area, Lobby, and main elevators.
- Monitor lobby activity and maintain access control.
- Provide concierge services to residents and guests.
- Complete the Daily Activity Report.
- Receive and distribute resident parcels.
- Answer and direct incoming phone calls.
- Address resident and guest concerns and questions.
- Demonstrate a strong understanding of the association's governing documents.
- We offer a comprehensive benefits package for qualifying employees, including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support.
- We provide on-going hospitality and property management training to help you grow in your career.
- We offer opportunities for career growth and advancement in a values-driven company culture that encourages teamwork and excellence.
We are committed to creating an environment where you truly love where you work. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.