Senior Client Solutions Strategist

2 weeks ago

New York, New York, United States Amazon Full time

Position Overview

We are looking for a Senior Client Solutions Strategist to be a pivotal member of our global Healthcare & Life Sciences Industry division. In this prominent position, the strategist will serve as a trusted advisor, ensuring cohesive collaboration among all AWS teams to achieve transformative results for our clients.

Our mission is to assist large-scale Healthcare & Life Sciences organizations in grasping best practices for adopting advanced cloud solutions and transitioning existing workloads to the cloud. Together with our clients, we develop and implement strategies that enhance awareness and expand the utilization of AWS cloud offerings. At AWS, we prioritize critical thinking, self-drive, and the capacity to navigate uncertainty. We appreciate individuals who innovate, utilize data for decision-making, and articulate their thoughts clearly.

Key Responsibilities

Are you enthusiastic about influencing the future of the Healthcare & Life Sciences sector by converting client objectives into actionable strategies that yield long-term value through innovation? Do you possess the business and technical insight to build trust with C-level executives and project teams? Are you a natural problem solver driven to provide exceptional customer experiences and achieve ambitious goals? If so, this role is tailored for you.

Why Choose AWS?

Amazon Web Services (AWS) stands as the most comprehensive and widely adopted cloud platform globally. We pioneered cloud computing and continue to innovate, which is why clients from the most successful startups to Fortune 500 companies rely on our extensive suite of products and services to drive their operations.

Inclusive Culture

At AWS, we foster a culture of learning and curiosity. Our employee-led affinity groups promote an inclusive environment that celebrates our differences. Continuous events and educational experiences, such as our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, motivate us to embrace our uniqueness.

Career Development

We are committed to raising our performance standards as we strive to become Earth’s Best Employer. Here, you will find abundant opportunities for knowledge-sharing, mentorship, and other resources to help you grow into a well-rounded professional.

Work-Life Balance

We value harmony between work and personal life. Achieving success at work should not come at the cost of personal sacrifices, which is why we emphasize flexibility in our work culture. When we feel supported both professionally and personally, we can accomplish remarkable things in the cloud.

Role Responsibilities

The AWS Industries team is dedicated to guiding industry clients through their digital transformation journeys. Our primary objective is to meet clients at their current stage in the cloud journey and work backward from their specific industry needs to revolutionize their business and sector. Our team speaks the language of our industry clients, focusing on business outcomes and industry-specific use cases.

What Will You Do?

  • Customer Solutions Managers (CSMs) are dedicated to accelerating our clients' cloud adoption and maximizing the value derived from their cloud investments. They achieve this by collaborating with client leaders and their engineering teams to strategize and oversee their cloud journey.
  • CSMs advocate for their clients within AWS, ensuring their needs are represented across the organization.
  • You will take full ownership of a diverse array of projects and initiatives, interfacing and influencing among core account groups, product/engineering teams, and client teams.
  • Establish a profound understanding of your clients' business vision, culture, and processes, promoting AWS services and guiding clients toward the optimal solutions.
  • Utilize your experience with large-scale transformations to assist clients in navigating their AWS adoption journey, addressing challenges with innovative ideas and tools.
  • Act as the clients' cloud journey coach, representing their interests within AWS and advocating for their needs to leadership and engineering teams.

Travel Requirements

This position may require 20% - 30% travel to meet with clients. The Account Team will engage with client teams and leadership onsite approximately 1-2 times per month, though this may vary.

Basic Qualifications

  • 5+ years of experience leading large-scale technical or engineering programs with a proven track record of thought leadership and successful program completion.
  • 2+ years of customer-facing experience, engaging with client executives and technologists to address business challenges with advanced technologies.
  • Bachelor's degree in a relevant field or equivalent experience.
  • Experience leading both technical and non-technical transformation project teams across diverse functional areas.

Preferred Qualifications

  • PMP certification or similar qualifications (SCRUM/Agile, SAFe).
  • Experience implementing cloud services, including migrations and modernization projects.

Amazon is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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