Senior Director of Resident Engagement

1 week ago


Chicago, Illinois, United States Brookdale Senior Living Full time
Job Summary

We are seeking a highly skilled and experienced Senior Director of Resident Engagement to join our team at Brookdale Senior Living. This is a key leadership role that requires a strong passion for delivering exceptional resident experiences and a proven track record of success in senior living operations.

Key Responsibilities
  • Develop and implement resident engagement strategies that meet or exceed the needs and interests of our residents.
  • Provide training and support to community Executive Directors and resident engagement associates to ensure they have the skills and resources needed to deliver high-quality resident experiences.
  • Oversee the development of corporate standards, policies, and resources to support resident engagement initiatives.
  • Collaborate with the creative team to ensure engagement program materials are on brand and leveraged effectively.
  • Develop and maintain resident engagement policies, handbooks, and training manuals to ensure consistency and quality across all communities.
  • Conduct regular site visits and provide personalized support to community Executive Directors and resident engagement associates to ensure they have the resources and guidance needed to succeed.
  • Assist in the planning and development of annual operating budgets for resident engagement departments.
  • Provide training and support to corporate sessions and leadership groups to ensure they have the skills and knowledge needed to deliver high-quality resident experiences.
Requirements
  • Bachelor's degree in Recreational Therapy, General Recreation, Communications, Physical Education/Wellness, or a related field.
  • Minimum of five years' experience working in a senior living environment with direct experience as an Activity Director, Special Event Director, Marketing or Resident Services Director.
  • Experience in a community Senior Center or recreational programming is also accepted.
  • Multi-site oversight preferred.
Preferred Qualifications
  • Advanced knowledge of the organization, industry, aging, and a functional discipline.
  • Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.
  • Extensive knowledge, interest, and demonstrated ability in program planning for senior populations.
  • Philosophical commitment to maintaining and enhancing the dignity, quality of life, and optimum independent functioning of older adults.
What We Offer
  • A competitive salary range of $133,960 - $170,648 per year.
  • A comprehensive benefits package, including health insurance, life insurance, and retirement plans.
  • Opportunities for professional development and growth within the company.
  • A dynamic and supportive work environment.


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