Senior Director of Resident Engagement
1 week ago
We are seeking a highly skilled and experienced Senior Director of Resident Engagement to join our team at Brookdale Senior Living. This is a key leadership role that requires a strong passion for delivering exceptional resident experiences and a proven track record of success in senior living operations.
Key Responsibilities- Develop and implement resident engagement strategies that meet or exceed the needs and interests of our residents.
- Provide training and support to community Executive Directors and resident engagement associates to ensure they have the skills and resources needed to deliver high-quality resident experiences.
- Oversee the development of corporate standards, policies, and resources to support resident engagement initiatives.
- Collaborate with the creative team to ensure engagement program materials are on brand and leveraged effectively.
- Develop and maintain resident engagement policies, handbooks, and training manuals to ensure consistency and quality across all communities.
- Conduct regular site visits and provide personalized support to community Executive Directors and resident engagement associates to ensure they have the resources and guidance needed to succeed.
- Assist in the planning and development of annual operating budgets for resident engagement departments.
- Provide training and support to corporate sessions and leadership groups to ensure they have the skills and knowledge needed to deliver high-quality resident experiences.
- Bachelor's degree in Recreational Therapy, General Recreation, Communications, Physical Education/Wellness, or a related field.
- Minimum of five years' experience working in a senior living environment with direct experience as an Activity Director, Special Event Director, Marketing or Resident Services Director.
- Experience in a community Senior Center or recreational programming is also accepted.
- Multi-site oversight preferred.
- Advanced knowledge of the organization, industry, aging, and a functional discipline.
- Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.
- Extensive knowledge, interest, and demonstrated ability in program planning for senior populations.
- Philosophical commitment to maintaining and enhancing the dignity, quality of life, and optimum independent functioning of older adults.
- A competitive salary range of $133,960 - $170,648 per year.
- A comprehensive benefits package, including health insurance, life insurance, and retirement plans.
- Opportunities for professional development and growth within the company.
- A dynamic and supportive work environment.
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