Executive Hospitality Manager
3 days ago
We are seeking a highly skilled and experienced Head of Housekeeping to join our team at Naina Hospitality Group. As a key member of our operations team, you will be responsible for overseeing and managing all aspects of the housekeeping department to ensure a clean, comfortable, and aesthetically pleasing environment for our guests and clients. The successful candidate will have a proven track record of leading and managing high-performing teams, with a strong focus on quality, customer service, and operational excellence.
Salary: $80,000 - $110,000 per year, depending on experience.
Responsibilities:
• Provide strategic direction and leadership to the housekeeping team, ensuring that they are equipped to deliver exceptional results in terms of cleanliness, efficiency, and customer satisfaction.
• Develop and implement effective policies and procedures to ensure high standards of cleanliness and hygiene throughout the hotel catering hall.
• Build and maintain relationships with other departments, including catering and events, to ensure seamless coordination and execution of housekeeping services for events and functions.
• Manage and control the inventory of cleaning supplies, linens, and amenities, ensuring that they are ordered and replenished in a timely and cost-effective manner.
• Develop and manage the housekeeping budget, ensuring that costs are controlled and optimized while maintaining high-quality standards.
• Conduct regular inspections of guest rooms, banquet halls, restrooms, and public areas to ensure that they meet or exceed established cleanliness standards.
• Address and resolve guest complaints or concerns related to housekeeping issues promptly and professionally.
Qualifications:
• High school diploma; degree in hospitality management preferred
• Proven experience as an Executive Housekeeper or similar position
• Able to multitask and prioritize and detail oriented
• Excellent organizational and people management skills
• Proven experience in housekeeping management, preferably in a hotel or catering hall setting
• Strong leadership and interpersonal skills
• Excellent organizational and time-management abilities
• Attention to detail and commitment to maintaining high cleanliness standards
• Knowledge of relevant health and safety regulations
• Proficient in the use of housekeeping management software.
Benefits:
• Competitive compensation package
• Medical, Dental, & Vision for you and your dependents
• Paid Time Off
• Equal Employment Opportunities policy adhering to federal, state, and local laws.
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