Claims Assessment Specialist

2 weeks ago


Houston, Texas, United States Cincinnati Insurance Company, Inc. Full time

Impactful Career in Insurance

As an Insurance Claims Representative at Cincinnati Insurance Company, Inc., you will play a crucial role in the evaluation and investigation of various insurance claims. This position requires engaging with clients to ensure fair and accurate resolutions. Your responsibilities will include conducting comprehensive investigations, interviewing policyholders, claimants, and witnesses, reviewing police and medical records, assessing claim details and policy provisions, inspecting damages to property and vehicles, drafting repair estimates, compiling detailed reports, and delivering exceptional customer service.

Qualifications for Entry-Level Claims Representatives:

  • Must be available and responsive during standard business hours
  • Willingness to learn about the insurance sector and enhance customer satisfaction
  • Ability to work independently
  • Strong verbal and written communication skills
  • Effective interpersonal abilities
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow up promptly with stakeholders
  • Valid driver's license required
  • Bachelor's degree or relevant experience preferred

Qualifications for Experienced Claims Representatives:

  • Must be available and responsive during standard business hours
  • Experience in handling multi-line claims is preferred
  • Ability to evaluate damages related to auto, property, and bodily injury
  • Capacity to work independently
  • Strong verbal and written communication skills
  • Effective interpersonal abilities
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow up promptly with stakeholders
  • Valid driver's license required
  • Minimum of one year of claims handling experience

Professional Development Opportunities

We offer comprehensive training and resources to help you become a respected and trusted insurance professional while pursuing a fulfilling career.

Diversity and Inclusion

Cincinnati Insurance Company, Inc. values a diverse workforce and is committed to providing equal employment opportunities to all qualified individuals.



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