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Senior Commercial Liability Claims Specialist
2 months ago
As a Senior Commercial Liability Claims Specialist at The Mutual Group, you will play a crucial role in supporting our clients by managing claims with precision and care, enabling them to continue their operations without unnecessary interruptions. If you are driven, enjoy assisting others during challenging times, and are committed to fostering positive outcomes, this position may be ideal for you.
Key Responsibilities:
- Conducts thorough investigations into coverage and causes of loss for a range of claims, from straightforward to complex cases. This includes reviewing policies, interviewing relevant parties, and gathering essential documentation for analysis.
- Manages claims involving unrepresented, represented, and litigated injury and property damage, assessing and evaluating exposures. Identifies high-severity cases for escalation to the large loss team.
- Delivers precise evaluations and negotiates equitable resolutions while effectively managing costs. Settles claims based on documented damages, policy language, and applicable regulations, all within designated authority limits.
- Drafts comprehensive written communications, including settlement letters, coverage disclaimers, and reservation of rights letters.
- Maintains meticulous claim file documentation and a diary system, ensuring timely progression and resolution of claims.
- Identifies and pursues recovery opportunities, preparing submissions to the Special Investigations Unit (SIU) when necessary.
- Oversees and coordinates field examiners and vendor resources, including independent adjusters, engineers, and other specialists as required.
- Undertakes additional responsibilities as assigned.
Required Qualifications:
- A minimum of 5 years of experience in handling Commercial Liability Claims.
- Possession of a property and casualty license in 15 states or an Independent Adjuster license (if not currently licensed, must be willing to obtain within the first month of employment).
- Experience in litigation management.
- Strong understanding of coverage concepts, policy interpretation, exposure recognition, and liability assessment to effectively analyze and resolve claims using best practices.
- Ability to work independently and take initiative in a remote work environment.
- Proficient negotiation skills, particularly in challenging situations.
- Willingness to travel as needed.
Preferred Qualifications:
- Bachelor's degree is preferred.
- CPCU or SCLA designation is preferred.
- Ability to make sound financial, indemnity, and business judgments while supporting loss evaluations and presenting them effectively.
- Basic proficiency in computer applications, including Microsoft Office.
- Capable of performing both simple and complex mathematical calculations related to work.
- Ability to compose clear and concise written correspondence and factual reports, utilizing proper grammar and punctuation.
- Strong verbal and written communication skills.
Compensation:
- Salary range of $58,500 - $97,500 based on experience, with bonus eligibility.
- Salary range of $64,500 - $107,500 based on experience in select states, with bonus eligibility.
Benefits:
We are proud to offer a comprehensive benefits package that includes:
- Competitive base salary along with incentive plans for eligible employees.
- 401(K) retirement plan with a company match of up to 6% of your eligible salary.
- Complimentary basic life and AD&D, long-term disability, and short-term disability insurance.
- Medical, dental, and vision plans tailored to meet your healthcare needs.
- Wellness incentives.
- Generous paid time off program, including personal, holiday, and volunteer time.
- Flexible work schedules and hybrid/remote options for eligible roles.
- Educational assistance.