Claims Administrative Support Specialist
5 days ago
About the Role:
We are seeking a highly organized and detail-oriented Claims Administrative Support Specialist to join our team at Progressive Insurance. As a Claims Administrative Support Specialist, you will play a vital role in supporting our claims branch offices by ensuring essential administrative functions run smoothly.
Key Responsibilities:
- Provide administrative support to claims branch offices, including data entry, record-keeping, and correspondence.
- Interact with customers and medical providers by phone or in person to resolve claims-related issues.
- Assist with claims processing, including reviewing and verifying documentation, and communicating with customers and providers.
- Maintain accurate and up-to-date records, including claims files and databases.
- Perform other administrative tasks as needed to support the claims process.
Requirements:
- High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience.
- OR one year post-secondary education.
Preferred Skills:
- Proficiency using office equipment, including computers, printers, and scanners.
- Proven organizational skills, with ability to prioritize tasks and manage multiple projects.
- Ability to multi-task and quickly switch duties.
- Excellent communication skills, with ability to work in a team environment.
- Customer service and follow-up skills, with ability to resolve customer complaints and issues.
Work Environment:
Candidates must reside within a 15-mile radius of our office located at 16055 Space Center Boulevard, Suite 650, Houston, TX 77062.
Work Schedule:
100% in-office, Monday - Friday, 9:00am to 6:00pm.
Compensation and Benefits:
- $18.00 to $21.00/hour.
- Gainshare bonus up to 16% of eligible earnings based on company performance.
- 401(k) with dollar-for-dollar company match up to 6%.
- Medical, dental & vision, including free preventative care.
- Wellness & mental health programs.
- Health care flexible spending accounts, health savings accounts, & life insurance.
- Paid time off, including volunteer time off.
- Paid & unpaid sick leave where applicable, as well as short & long-term disability.
- Parental & family leave; military leave & pay.
- Diverse, inclusive & welcoming culture with Employee Resource Groups.
- Career development & tuition assistance.
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