Desktop EUC Engineer

3 weeks ago


Durham, North Carolina, United States Syntricate Technologies Full time
Job Description

We are seeking a highly skilled Desktop EUC Engineer to join our team at Syntricate Technologies.

Key Responsibilities:

  • Provide end-user computing (EUC) support for Pharma Lab benchtop systems.
  • Manage system administration for Lab computers and equipment.
  • Ensure seamless transition of services from another supplier.
  • Offer desktop support, operating system support, and customer service.
  • Develop and maintain extensive knowledge of IT hardware and software.
  • Participate in Windows 10 deployment and OS migration projects.
  • Collaborate with the team to deliver excellent customer service and service delivery.

Requirements:

  • Experience with Microsoft OS and related technologies.
  • Knowledge of Linux is a plus.
  • Proficiency in SCCM Patching, Active Directory, and Antivirus tools.
  • Ability to create and manage images.
  • Strong understanding of ITIL processes and ServiceNow Tool.

What We Offer:

A dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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