Help Desk Specialist

9 hours ago

Oklahoma City, Oklahoma, United States OSTechnical Full time
{"title": "Help Desk Technician", "description": "Job Summary

We are seeking a skilled Help Desk Technician to join our team at OSTechnical. As a Help Desk Technician, you will be responsible for providing technical support to our employees, ensuring that our IT infrastructure runs smoothly and efficiently.

Key Responsibilities
  • Helpdesk and Technical Support:
  • Configure, deploy, and maintain workstations, ensuring timely installation of software and updates.
  • Set up and troubleshoot printers, monitors, and other general office equipment.
  • Diagnose and resolve hardware and software issues across all end-user devices.
  • Provide support for mobile devices, including setup, configuration, and troubleshooting.
  • Perform routine system maintenance and updates to optimize performance.
  • Local and Remote Support:
  • Deliver in-person IT support to on-site employees and telephone/remote support for remote and home-based staff.
  • Address issues related to setup, logins, and connectivity with applications and software.
  • Utilize remote support tools to quickly resolve technical problems for off-site users.
  • Track and manage support tickets, ensuring timely resolution and detailed documentation of all issues and solutions.
  • Office 365 Administration:
  • Manage Office 365 user accounts, licenses, and permissions.
  • Provide technical support for Office 365 applications such as Outlook, Teams, OneDrive, and SharePoint.
  • Offer guidance and training on new Office 365 features and resolve user-related issues.
  • Project Involvement:
  • Support the IT team with various projects as assigned.
  • Assist in system upgrades, migrations, and other technical initiatives.
  • Collaborate with colleagues to ensure the successful execution of IT projects.
Requirements
  • Ability to work both independently and collaboratively, with strong attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to interact effectively with users of all technical levels.
  • Strong multitasking, prioritization, and problem-solving abilities in fast-paced environments.
  • Proficiency in Office 365 administration and IT support.
Preferred Experience
  • 2-3 years of experience in helpdesk or IT support.
  • Certifications such as CompTIA A+, Network+, or Microsoft 365 Certified: Modern Desktop Administrator Associate.
  • Experience with cloud-based services and virtualization technologies.
Work Environment
  • Primarily office-based, with occasional remote support.
", "lang_code": "en"}

  • Help Desk Support Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States General Dynamics Information Technology Full time

    Job DescriptionJob Title: Help Desk Support SpecialistJob Summary:We are seeking a highly skilled Help Desk Support Specialist to join our team at General Dynamics Information Technology. As a Help Desk Support Specialist, you will be responsible for providing technical support and troubleshooting to voice and AV systems, hardware, and software.Key...

  • Help Desk Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Technician I to join our team at General Dynamics Information Technology. As a Help Desk Technician I, you will play a critical role in providing technical support and troubleshooting to voice and AV systems, hardware, and software.Key ResponsibilitiesProvide technical support and troubleshooting to voice and AV...

  • Help Desk Support Specialist

    5 days ago

    Oklahoma City, Oklahoma, United States K2 Staffing Full time

    Job SummaryWe are seeking a highly skilled IT Help Desk Support Engineer to join our team at K2 Staffing. As a Help Desk Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and working closely with our sales team to deliver exceptional customer service.Key...

  • Help Desk Technician

    2 weeks ago

    Oklahoma City, Oklahoma, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Technician I to join our team at General Dynamics Information Technology. As a Help Desk Technician I, you will play a critical role in providing technical support and troubleshooting to voice and AV systems, hardware, and software.Key ResponsibilitiesProvide technical support and troubleshooting to voice and AV...

  • Help Desk Technician I

    5 days ago

    Oklahoma City, Oklahoma, United States Love's Travel Stops Full time

    Job Title: Help Desk Technician IAt Love's Travel Stops, we're passionate about serving drivers with clean, modern facilities stocked with fuel, food, and supplies. We're seeking a skilled Help Desk Technician I to join our team and provide front-line support for our Support Center.Job Summary:The Help Desk Technician I will be responsible for ensuring...

  • IT Help Desk Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States K2 Staffing Full time

    Job DescriptionOur client, a leading IT Solutions Company, is seeking an experienced IT Help Desk Support Engineer to join their team. As a key member of the technical support team, you will be responsible for providing exceptional customer service and technical support to clients.Key Responsibilities:Pre- and Post-Sales Support: Collaborate with sales teams...

  • Help Desk Support Specialist

    5 days ago

    Oklahoma City, Oklahoma, United States K2 Staffing, LLC Full time

    Job SummaryWe are seeking a highly skilled IT Help Desk Support Engineer to join our team at K2 Staffing, LLC. As a key member of our technical team, you will provide exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesCollaborate with sales teams to deliver pre- and post-sales support,...

  • Audio-Visual Help Desk Technician

    5 days ago

    Oklahoma City, Oklahoma, United States Indian Township Solutions Full time

    Job SummaryIndian Township Solutions is seeking a highly skilled Audio-Visual Help Desk Technician to join our team. As a key member of our technical support team, you will be responsible for resolving AV-related trouble tickets submitted by users of a dynamic Government program. Your expertise will ensure that issues are resolved efficiently and...

  • Technical Support Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States JoCo Full time

    Job Title: Technical Help Desk SpecialistAt JoCo, we are seeking a highly skilled Technical Help Desk Specialist to join our team. As a Technical Help Desk Specialist, you will play a critical role in providing technical support to our users, ensuring that technical problems are quickly and efficiently resolved.Key Responsibilities:Provide cross-functional...

  • Service Desk Specialist

    6 days ago

    Oklahoma City, Oklahoma, United States Logicalis Full time

    Job SummaryWe are seeking a highly skilled Service Desk Technician to join our team at Logicalis. As a Service Desk Technician, you will be responsible for providing technical support to our clients via phone, email, and chat.Key ResponsibilitiesProvide technical support for various PC hardware and software applications, including Windows 7, Windows 10, and...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Courtyard Oklahoma City Airport Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Oklahoma City Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Guest Service: Greet and...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Avion Hospitality Full time

    Job SummaryAvion Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Register guests in a friendly and efficient manner,...

  • Service Desk Technician

    2 weeks ago

    Oklahoma City, Oklahoma, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Service Desk Technician to join our team at MAXIMUS. As a Service Desk Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive exceptional service.Key ResponsibilitiesProvide technical support to...

  • Front Desk Agent

    1 week ago

    Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...

  • Automotive Training Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Help Me Settle Ltd Full time

    Job SummaryWe are seeking a skilled Automotive Training Specialist to join our team at Help Me Settle Ltd. As a Technical Training Professional, you will be responsible for delivering high-quality training programs to service technicians and technical delegates.Key Responsibilities:Develop and deliver comprehensive training sessions on workshop diagnostic...

  • IT Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Volt Full time

    Tier 2 Help Desk TechnicianVolt is seeking a skilled IT Support Specialist to join our team in Lewiston, ID. As a Tier 2 Help Desk Technician, you will be responsible for providing first-responder customer support, troubleshooting hardware and software issues, and escalating unresolved problems to the next level of support.Key Responsibilities:Fulfill...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and assistance...

  • Front Desk Associate

    4 weeks ago

    Oklahoma City, Oklahoma, United States Massage Envy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Massage Envy. As a Front Desk Associate, you will be responsible for providing exceptional customer service, promoting our services, and supporting the overall success of our clinic.Key ResponsibilitiesProvide outstanding customer service and ensure a...

  • Front Desk Associate

    2 weeks ago

    Oklahoma City, Oklahoma, United States Massage Envy Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and supporting the growth of our client base.Key ResponsibilitiesProvide outstanding customer service and...

  • Front Desk Representative

    3 weeks ago

    Oklahoma City, Oklahoma, United States Extended Stay America OKC NW Full time

    Job Summary:As a Front Desk Agent at Extended Stay America - Oklahoma City - Northwest, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing...