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Corporate Travel Operations Specialist

2 months ago

New York, New York, United States Travel Leaders Group Holdings LLC dba Internova Travel Group Full time
Job Summary

We are seeking a highly skilled and experienced Senior Corporate Travel Coordinator to join our team at Travel Leaders Group Holdings LLC dba Internova Travel Group. The successful candidate will be responsible for providing exceptional support and assistance to our advisors in booking travel arrangements, as well as researching and resolving customer queries.

Key Responsibilities
  • Travel Arrangements: Book air, car, and hotel reservations using the SABRE reservation system, and ensure accurate and timely completion of all travel arrangements.
  • Customer Service: Provide consultative service to travelers and travel arrangers throughout the booking process, and deliver exceptional customer service to all GTC customers.
  • Query Resolution: Research and resolve customer queries in a timely and efficient manner, and escalate issues to resolution when necessary.
  • Team Support: Provide vacation/out of office coverage for advisors, and assist with special projects as needed.
Requirements
  • Experience: Minimum five (5) years of experience as a full-time travel agent, booking domestic and foreign travel, using public and private carriers along with vendors in the leisure travel space.
  • Technical Skills: Proficient in native Sabre with 5+ years of experience, including knowledge of GDS formats, short cuts, enhancements, pricing, ticketing, and exchanges.
  • Soft Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
What We Offer
  • Competitive Salary: A competitive salary range of USD $17.87/Hr. to USD $33.51/Hr.
  • Benefits: A comprehensive benefits package, including choice of two medical plans, two dental plans, vision insurance, flexible spending accounts, company-paid life insurance, and more.