Corporate Travel Consultant

4 weeks ago


New York, New York, United States Travel Leaders Group Holdings LLC dba Internova Travel Group Full time
Job Summary

We are seeking a highly skilled Corporate Travel Consultant to join our team at Travel Leaders Group Holdings LLC dba Internova Travel Group. As a Corporate Travel Consultant, you will be responsible for providing exceptional customer service to our clients, securing the lowest air, car, and hotel rates available, and maintaining goal expectations in productivity, quality, and customer experience.

Key Responsibilities
  • Service inbound corporate travel requests in a virtual call center environment.
  • Deliver extraordinary customer service to all clients.
  • Secure the lowest air, car, and hotel rates available at time of booking.
  • Maintain goal expectations in productivity, quality, and customer experience.
Requirements
  • Must pass GDS assessment.
  • Typing speed of at least 45 WPM.
  • 5 years' travel selling experience.
  • 5+ years' customer service experience, preferably in the travel industry.
  • Excellent travel industry knowledge.
  • Mastery in Sabre GDS.
  • Corporate travel experience required.
  • Experience in international travel bookings and process.
  • Experienced handling of multiple accounts.
  • Exceptional communication skills both written and oral.
Leadership Abilities
  • Has strong understanding of own skill set and development opportunities.
  • Demonstrates exceptional teamwork.
  • Consistently demonstrates master of the guiding principles in daily work habits.
  • Ability to provide constructive feedback to peers and leaders when appropriate.
  • Ability to handle most difficult situations.

We offer a competitive salary range of $16.44 to $30.83 per hour, depending on experience. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance. We are an Equal Opportunity Employer and offer a comprehensive benefits package, including choice of medical plans, dental plans, vision insurance, flexible spending accounts, company-paid life insurance, and more.



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