Inside Sales Team Manager

1 week ago

Fresno, California, United States Yelp Full time

Position Overview

This is a full-time role that allows for remote work across the U.S. (EXCLUDING THE BAY AREA).

Are you an enthusiastic sales manager who thrives on empowering and nurturing a team while cultivating a positive and achievement-driven atmosphere? If you are looking for a fulfilling career that contributes to a meaningful mission, we invite you to consider this opportunity. Our goal at Yelp is to connect individuals with outstanding local businesses, and that journey begins with dedicated professionals like you.

With a vast audience of over 138 million unique monthly visitors, Yelp offers an unparalleled platform for advertisers to engage with an active community. As a Sales Manager on our Local Sales Team, you will oversee a group of inside sales representatives who promote Yelp's advertising solutions to small local enterprises. In this capacity, you will mentor, develop, and inspire your team in a dynamic and fast-paced sales environment focused on cold calling.

Yelp fosters a remote work culture where your contributions are valued, where you are recognized as a complete individual, and where you will experience growth with our support and mentorship. If you seek a career (not just a job) with an organization that prioritizes your holistic development, from personal growth to compensation and training, we have the right environment for you.

Key Responsibilities:

  • Provide direct coaching and constructive feedback to a team of Account Executives.
  • Guide, develop, and inspire your representatives to achieve top performance and emerge as future leaders.
  • Ensure your team communicates our products, policies, and pricing clearly and accurately to potential clients.
  • Conduct effective team meetings, one-on-one sessions, and group training.
  • Surpass monthly sales targets set for the team.
  • Implement strategic sales training, planning, and forecasting initiatives.

Qualifications for Success:

  • A minimum of 1 year of experience in effectively developing and managing inside sales teams in a high-volume, outbound sales context.
  • Proficient in selling digital products to small and medium-sized businesses and utilizing Salesforce CRM.
  • A proven track record of motivating a team to exceed revenue objectives.
  • Embody Yelp's core values and operate with integrity, professionalism, and accountability.
  • Exceptional communication skills and high emotional intelligence.
  • Ability to empathize with, inspire, and connect with a diverse workforce and customer base.
  • Experience in developing sales strategies and analyzing performance metrics.
  • A Bachelor's degree or 3+ years of customer-facing experience with a high school diploma or GED.

Benefits:

  • Comprehensive medical, vision, and dental coverage from day one.
  • 15 days of paid time off (PTO) with accrual starting on the hire date, increasing with tenure, plus 12 paid holidays and one floating holiday.
  • Up to 14 weeks of parental leave.
  • Monthly wellness subsidy.
  • Reimbursement for work-from-home expenses.
  • Flexible spending account options.
  • 401(k) retirement savings plan.
  • Employee stock purchase plan.
  • Competitive compensation range of $63k- $78k annually, plus performance-based incentives.

Commitment to Diversity

At Yelp, we believe that diversity encompasses all the unique traits that make us human, including race, age, sexual orientation, gender identity, religion, disability, and education. We understand that diverse backgrounds and perspectives enhance our teams and our offerings. Our diversity initiatives are closely aligned with our core values, which emphasize collaboration and authenticity. We are proud to be an equal opportunity employer and welcome qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Actual salary offered may vary based on multiple factors, including individual location and experience. We are dedicated to providing reasonable accommodations for individuals with disabilities throughout the job application process.

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