Client Relations Specialist

1 week ago


Hillsboro, United States Utility Pipeline Ltd. Full time
Job Description

About Us

Utility Pipeline Ltd. is a leading provider in the Natural Gas distribution sector. We are dedicated to the management and maintenance of Natural Gas services for various Utilities and Cooperatives across multiple states, including Ohio, Indiana, Pennsylvania, Virginia, and West Virginia. Our company prides itself on delivering a comprehensive suite of services within the natural gas industry, encompassing engineering, installation, maintenance, and operation of gas distribution systems, all adhering to the highest industry standards.

Position Overview

Utility Pipeline Ltd. is currently in search of a Client Relations Specialist for our Hillsboro, OH office. The ideal candidate will be an enthusiastic individual who is committed to providing exceptional customer service by assisting clients with their gas account inquiries and resolving issues through effective solutions and clear communication. We seek a reliable, quick-learning team player who possesses strong attention to detail. This is a full-time role that includes a range of benefits. Previous experience in the Utilities sector is advantageous.

Key Responsibilities

  • Manage customer gas payments through the banking system.
  • Provide clients with information regarding Natural Gas services, process orders, manage account cancellations, and address complaints.
  • Ensure customer satisfaction while maintaining a friendly and supportive attitude.
  • Identify and prioritize service-related issues within the operational area.
  • Maintain regular communication with customers to update them on the status of their inquiries or service requests.
  • Confirm that necessary actions have been taken to resolve customer issues.
  • Refer unresolved matters to the appropriate departments for further resolution.
  • Handle applications, cancellations, adjustments, requests, fees, invoices, and related documentation.
  • Document customer interactions, including inquiries, complaints, and feedback.
  • Collaborate closely with field technicians and the customer service management team.
  • Batch, total, and scan checks received by the office.
  • Utilize mapping tools to assist potential new clients.
  • Process utility assistance paperwork approvals.

Qualifications

  • Education: High school diploma or equivalent.
  • Experience: 1-2 years in a related field.

Required Skills

  • Strong verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Capability to multitask effectively.
  • Attention to detail.
  • Data entry proficiency.
  • Organizational skills for managing paperwork.
  • Critical thinking skills.
  • Active listening skills.

Employee Benefits

  • Comprehensive Medical/Dental/Vision Insurance.
  • 401K plan with company matching.
  • Life Insurance at no cost to employees.
  • Immediate accrual of Paid Time Off (PTO).
  • Paid time off for birthdays.
  • Healthcare and Dependent Care Flexible Spending Accounts with company contributions.
  • Gym membership reimbursement.
  • Employee Assistance Program.
  • Relaxed dress code.
  • And additional benefits.

Utility Pipeline Ltd. is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, national origin, disability, age, or military or veteran status, in accordance with federal law. We also comply with applicable state and local laws governing non-discrimination in employment in every jurisdiction where we operate. Utility Pipeline Ltd. provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.



  • Hillsboro, United States Willamette Dental Group Full time

    Position Overview:This is a Remote Temp to Hire Position. The Client Relations Coordinator will deliver administrative assistance to the Sales team by ensuring outstanding customer service and support to clients. The Client Relations Coordinator will collaborate with Account Managers on various reporting, documentation, and analytical tasks. Key...


  • Hillsboro, United States Insight Global Full time

    Job Summary:This position involves providing exceptional customer service and support as a member of our team at Insight Global. As a Client Relations Representative, you will play a crucial role in ensuring customer satisfaction by resolving inquiries and concerns in a professional manner.


  • Hillsboro, United States Willamette Dental Group Full time

    Job Overview This is a Remote Temp to Hire Opportunity Position Overview The Client Relations Coordinator will deliver administrative assistance to the Sales team by ensuring outstanding customer service and support to clients. This role will aid Account Managers with various reporting, documentation, and analytical tasks. Key Responsibilities ...


  • Hillsboro, United States Interdent Sa Full time

    Client Care SpecialistJob Category: Operations Requisition Number: CUSTO005509Job OverviewAt Interdent Sa, our Client Care Specialists serve as the welcoming face of our dental practices. With a friendly and engaging demeanor, you will create a positive first impression that encourages patients to return with their families and friends. We are seeking...


  • Hillsboro, United States Wisenbaker Builder Services, Inc Full time

    Career Opportunities with Wisenbaker Builder Services A great place to work. Current job opportunities are posted here as they become available. Customer Relations Specialist Supervisor Manufacturing Customer Relations Supervisor Do you thrive in a fast-paced environment and enjoy leading a successful team? We're looking for a motivated Operations Manager to...


  • Hillsboro, United States Vyve Broadband Full time

    Job OverviewVyve Broadband stands as a prominent provider of broadband Internet services, primarily catering to rural communities across 16 states. As a technological frontrunner in the cable and broadband industry, Vyve Broadband delivers a comprehensive suite of services including high-speed Internet, fiber connectivity, cable television, and voice...


  • Hillsboro, Wisconsin, United States Hofmeister Insurance Full time

    Position OverviewHofmeister Insurance Agency, Inc. is seeking a dedicated Customer Service Representative to enhance our client relations. This role is essential in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesAssist clients with inquiries and provide accurate information regarding our services.Handle customer...


  • Hillsboro, United States Interdent Sa Full time

    Client Care SpecialistJob Category: Operations Requisition Number: CUSTO005509Position OverviewAt Interdent Sa, our Client Care Specialists serve as the welcoming face of our dental practice. A friendly and engaging demeanor is essential to ensure patients feel valued and encouraged to return with their families and friends. We seek individuals who can...


  • Hillsboro, United States Heritage Bank Full time

    Compensation Overview:Base Salary: $33.85 per hourAt Heritage Bank, we prioritize hard work while recognizing the importance of personal well-being and leisure time.As a member of our organization, you will benefit from a comprehensive rewards package that includes a competitive salary aligned with your role, experience, and skills, alongside an outstanding...


  • Hillsboro, United States HealthEcareers - Client Full time

    Job Summary:The Nursing Team Lead assumes a lead role in collaboration with a clinician partner to assist in the timely, appropriate and safe transition of patients from hospital, emergency departments, home health/hospice, and outpatient clinics to other care settings across the continuum. The Nursing Team Lead supports and assists with the development of a...


  • Hillsboro, Wisconsin, United States HOFMEISTER INSURANCE AGENCY INC Full time

    Position OverviewHofmeister Insurance Agency, Inc. is seeking a dedicated Customer Service Representative to join our team at the Hillsboro location. This role is essential in providing exceptional support to our clients and ensuring their needs are met effectively.Key ResponsibilitiesAssist clients with inquiries and provide accurate information regarding...


  • Hillsboro, Wisconsin, United States HOFMEISTER INSURANCE AGENCY INC Full time

    Position OverviewHofmeister Insurance Agency, Inc. is currently seeking a dedicated Customer Service Representative to join our team in the Hillsboro area. This role is essential in providing exceptional service to our clients and ensuring their needs are met effectively.Key ResponsibilitiesAssist clients with inquiries and provide information regarding our...


  • Hillsboro, United States HealthEcareers - Client Full time

    Job Summary: The Charge Nurse, under the direct and indirect supervision of the Nursing Unit Coordinator, Assistant Coordinator and/or Hospital Supervisor facilitates and assists with all levels of nursing care being provided to a group of patients within one nursing unit during the period of one working shift. In addition to these responsibilities, the...

  • Nurse Practitioner

    1 week ago


    Hillsboro, United States HealthEcareers - Client Full time

    Job Summary:HealthEcareers - Client is seeking a skilled and compassionate Nurse Practitioner to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and collaborating with other healthcare professionals to ensure the best possible outcomes.Key Responsibilities:Assessment: Conduct thorough and...

  • Nurse Practitioner

    1 week ago


    Hillsboro, United States HealthEcareers - Client Full time

    About the Job:We are seeking a skilled Registered Nurse to join our team at HealthEcareers - Client. As a key member of our healthcare team, the successful candidate will play a vital role in delivering high-quality patient care in a dynamic medical unit environment.Key Responsibilities:Assessment and Planning: Conduct thorough multi-system assessments,...

  • Nurse Practitioner

    1 week ago


    Hillsboro, United States HealthEcareers - Client Full time

    Job Summary:As a key member of the healthcare team at HealthEcareers - Client, the Registered Nurse - Medical Surgical Unit will utilize clinical judgment skills to diagnose and treat human responses to actual or potential health problems. This role is responsible for assessing, planning, directing, providing, and evaluating nursing care for patients, while...


  • Hillsboro, United States TotalMed Allied Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:TotalMed Allied is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Responsibilities:Operate computed tomography (CT) scanners to...

  • IT Support Specialist

    11 hours ago


    Hillsboro, United States Converge Technology Solutions Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Converge Technology Solutions. As a Desktop Support Technician, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Imaging Windows-based computer systems to ensure seamless deployment and configuration.Troubleshooting a...

  • Laboratory Specialist

    2 weeks ago


    Hillsboro, United States BCforward Full time

    Position Title: Laboratory SpecialistCompany: BCforwardLocation: OnsiteContract Duration: 6 monthsJob Type: Full-Time, Contract, On-SiteCompensation: $20/hr - $21/hrOverview:BCforward is seeking a dedicated and skilled Laboratory Specialist to join our team. This role is essential for supporting our innovative projects and ensuring the smooth operation of...


  • Hillsboro, Oregon, United States LHH Recruitment Solutions Full time

    Job OverviewPosition: Project Management SpecialistLocation: OnsiteEmployment Type: Contract to HireCompensation: $22 - $28 per hourSector: ApparelRole Summary: LHH Recruitment Solutions is in search of a detail-oriented and proactive Project Management Specialist to become a vital part of our client's innovative team within a prominent apparel...