Patient Relations Coordinator

1 week ago


Hillsboro, United States Interdent Sa Full time

Client Care Specialist

Job Category: Operations Requisition Number: CUSTO005509

Position Overview

At Interdent Sa, our Client Care Specialists serve as the welcoming face of our dental practice. A friendly and engaging demeanor is essential to ensure patients feel valued and encouraged to return with their families and friends. We seek individuals who can create a remarkable first impression and foster strong relationships with every patient.

Key Responsibilities:

  • Adhere to front office protocols for opening and closing procedures.
  • Welcome visitors, manage incoming calls on a multi-line system, and perform general administrative tasks.
  • Facilitate patient flow between front and back office by effectively communicating with doctors and staff.
  • Assist patients in completing necessary documentation, establishing accounts, and creating charts for new patients.
  • Oversee the daily schedule, making appointments and adjustments as needed.
  • Carry out additional tasks as assigned.

Qualifications:

  • Prior experience in a front office setting is required; dental office experience is advantageous.
  • Exceptional verbal and written communication skills are essential.
  • Proficiency in computer use is necessary (experience with QSI is a plus).
  • Ability to multitask effectively.
  • Bilingual in Spanish is preferred.

Benefits:

  • Medical coverage
  • Dental insurance
  • Vision care
  • Life insurance
  • 401K retirement plan
  • Paid Time Off (PTO)
  • Continuing Education credits
  • Opportunities for career advancement within the company.

Education:

High School diploma or equivalent is preferred.



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