Infrastructure Systems Specialist

2 weeks ago


Middletown, Connecticut, United States Perennial Resources International Full time

Exciting Opportunity: Infrastructure Systems Specialist

Location: Remote or Hybrid Options Available

Key Responsibilities:

  • Deliver comprehensive technical assistance to users, ensuring prompt resolution of issues
  • Oversee and maintain Microsoft platforms including Windows Server, Office 365/Exchange, SQL, and SharePoint
  • Provide expert support for virtualization technologies such as VMware and Hyper-V
  • Guarantee operational integrity of backup and disaster recovery systems
  • Configure and manage network infrastructure, including WAN and LAN setups, routers, firewalls, and security protocols
  • Engage with clients to update them on ticket progress and impending modifications
  • Develop thorough internal documentation for standard operating procedures
  • Accurately log work and time utilizing project management tools

Qualifications:

  • Minimum of 5 years of relevant experience preferred
  • Certifications such as MCSA, VCP, CCNA are beneficial
  • Familiarity with tools like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is advantageous
  • Strong communication skills are essential
  • Ability to collaborate effectively in a dynamic work environment
  • Passionate about overcoming challenges and pursuing professional growth
  • Self-driven with excellent organizational capabilities


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