Order Management Coordinator

6 days ago


Rogers, Minnesota, United States Abraham Technical Services Inc Full time

Job Type: Full-time

Description:

At Abraham Technical Services Inc, we are seeking an individual to join our Client Experience Team. The Client Experience Specialist role is responsible for providing an exceptional and valuable experience to our clients through efficient order processing, timely order management, and providing responsive support. The Client Experience Specialist works within a team environment and is part of a Sales Agency that consists of Senior Sales Representatives, and an Account Manager. The Client Experience Specialist will work within the Sales Agency to provide continued support and growth within a defined account base.

Primary Responsibilities:

  • Deliver Exceptional Client Experience
  • Process Customer Sales Orders
  • Manage Procurement
  • Process Purchase Orders and Sales Orders
  • Provide Sales Quoting
  • Offer Sales Support within defined account base
  • Collaborate with internal departments such as Supply Chain, Warehouse, and Professional Services to fulfill client needs
  • Provide backup for the Client Experience and Account Manager team

Requirements:

  • Excellent Verbal and Written Communication Skills
  • Strong Attention to Detail and Responsiveness
  • Proficiency in Microsoft Business Solutions and Microsoft Office Suite
  • Microsoft Dynamics GP and Microsoft Dynamics 365 considered a plus
  • Commitment to learning different Product and Service Offerings provided by Abraham Technical Services Inc
  • Desire to increase knowledge and gain personal development
  • Ability to recommend process improvements and work with other departments on continuous improvements
  • A high school degree or equivalent is required; however, a college degree is beneficial
  • 2+ years' experience in a Business-to-Business Client-facing role
  • 2+ years' experience in Order Management or Procurement


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