Client Support Specialist

2 weeks ago


Tulsa, Oklahoma, United States Five Star Painting Full time
Position Overview:
As a Client Support Specialist, you play a vital role in maintaining our dedication to client satisfaction and professionalism.

Your responsibilities include coordinating and overseeing residential and commercial painting projects through the scheduling and installation phases, serving as the primary point of communication among all parties involved.

By embodying our core values, you demonstrate respect and courtesy towards all clients and team members. You are driven, excel in dynamic environments, and effectively manage your time to meet deadlines.

Your strong communication skills enable you to interact with supervisors, colleagues, and clients, allowing you to navigate various situations effectively on a daily basis.


Key Responsibilities:
Ensure that assigned projects remain on schedule and within budget while fulfilling client requirements and delivering high-quality results.
Plan, schedule, and coordinate painting projects from estimation to completion.
Develop schedules and operational plans for painting projects in close collaboration with homeowners.

Coordinating with other trades such as:
pressure washing, carpentry, stucco repair, etc.
Lead meetings and maintain proper document control and recordkeeping.
Guide projects to completion to ensure proper close-out.

Job Requirements:
Minimum of 2 years of experience in customer service.
Bilingual capabilities.
Strong written and verbal communication skills.
Proficient in computer applications, including word processing, business software, and spreadsheet tools.
Professional demeanor and appearance.
A collaborative team player who can also work independently.

At Five Star Painting, we value individuals who connect with homeowners, assist in crafting designs, enhance aesthetics, and ensure projects progress smoothly.

With flexible working hours, we accommodate various lifestyles, whether you prefer a part-time schedule or a more intensive workweek.


Notice:
Five Star Painting LLC serves as the franchisor of the Five Star Painting franchise system. Each franchise location operates independently, managed by its own franchisee.

This listing is provided as a service to our franchisees, allowing potential candidates to find available employment opportunities conveniently.


Acknowledgment:
I acknowledge that each independent Five Star Painting franchisee is responsible for hiring and determining the terms and conditions of employment for its employees. Employment benefits, compensation, and practices may vary by location.

Five Star Painting LLC does not have the authority to hire, fire, or modify employment conditions for franchisee employees.



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