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Client Support Specialist

2 months ago

Tulsa, Oklahoma, United States Five Star Painting Full time

Position Overview:
As a Client Support Specialist, you play a vital role in ensuring our dedication to client satisfaction and professionalism. You will oversee and facilitate residential and commercial painting projects through the scheduling and execution phases, acting as the primary communication link among all parties involved. By embodying our core values, you demonstrate respect and courtesy to all clients and team members.

Key Responsibilities:

  • Maintain project timelines and budgets while fulfilling client requirements and delivering high-quality results.
  • Organize, schedule, and manage painting projects from initial estimates to final completion.
  • Develop operational schedules and plans in close collaboration with homeowners.
  • Coordinate with other trades such as pressure washing, carpentry, and stucco repair.
  • Lead project meetings and ensure accurate documentation and recordkeeping.
  • Guide projects to successful completion, ensuring proper closure.

Qualifications:

  • At least 2 years of experience in customer service.
  • Bilingual proficiency.
  • Excellent written and verbal communication skills.
  • Proficient in computer applications, including word processing, business software, and spreadsheets.
  • Professional demeanor and appearance.
  • A collaborative team player who can also work independently.

Note:
At Five Star Painting, we value the individuals who connect with homeowners, assist in crafting designs, enhance aesthetics, and ensure projects progress smoothly. With flexible working hours, we welcome diverse work styles, whether you prefer a balanced schedule or a more intensive workload. We are seeking dedicated individuals to join our independently owned and operated franchises.