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Client Support Specialist
2 months ago
Position Overview:
As a Client Support Specialist, you play a vital role in maintaining our dedication to client satisfaction and professionalism. Your responsibilities include overseeing and facilitating residential and commercial painting projects throughout the scheduling and implementation phases, serving as the primary point of contact for all parties involved. By embodying our core values, you demonstrate respect and courtesy to both clients and colleagues.
Key Responsibilities:
- Ensure that assigned projects adhere to timelines and budget constraints while fulfilling client expectations and delivering high-quality results.
- Plan, schedule, and manage painting projects from initial estimates to final completion.
- Develop detailed schedules and operational plans for painting assignments in close collaboration with property owners.
- Coordinate with other trades such as pressure washing, carpentry, stucco repair, and more.
- Lead project meetings and maintain accurate documentation and recordkeeping.
- Guide projects to successful completion, ensuring proper closure and client satisfaction.
- At least 2 years of experience in customer service.
- Bilingual proficiency is preferred.
- Excellent written and verbal communication skills.
- Proficient in computer applications, including word processing, business software, and spreadsheets.
- Professional demeanor and appearance.
- A collaborative team player who can also work independently.
Behind every exceptional paint project are dedicated individuals who connect with homeowners, assist in designing, enhance aesthetics, and ensure the project progresses smoothly. At Five Star Painting, we are looking for more talented individuals who can contribute to this mission. With flexible scheduling options, there is a place for everyone, whether you prefer a part-time role or a full-time commitment.
Notice:
Five Star Painting LLC operates as the franchisor of the Five Star Painting franchise system. Each franchise location is independently owned and operated by a franchisee providing services. This listing serves as a centralized resource for employment opportunities available throughout the franchise network. Five Star Painting LLC is not the employer; the independent franchisee is responsible for hiring and employment conditions.
