Front Desk Representative
4 days ago
We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Emerald Hospitality Associates. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities- Provide warm and welcoming greetings to all guests, responding promptly to their inquiries and requests.
- Coordinate the delivery of guest services, including room assignments, amenities, and special requests.
- Process reservations and cancellations in a timely and efficient manner, ensuring accuracy and attention to detail.
- Maximize room revenue and occupancy levels through suggestive selling techniques and effective communication with guests.
- Manage the department's cash handling and accounting system, balancing shift cash and accounts with precision.
- Maintain a clean and organized front desk and back office, presenting a professional image to guests and colleagues.
- Perform various administrative tasks, including handling mail, faxing, photocopying, and bookkeeping as needed.
- Act as manager on duty when the manager is unavailable, ensuring continuity of service and resolving any issues that may arise.
- High school diploma or equivalent combination of education and experience.
- Basic computer skills and ability to communicate effectively verbally and in writing.
- Excellent time management skills and ability to exceed expectations of guests and team members.
In addition to a competitive salary and benefits package, Emerald Hospitality Associates offers a range of perks and benefits, including:
- Work Today, Get Paid Today with DailyPay, allowing you to track your daily income and transfer your earnings instantly or next day.
- A robust selection of benefits, including Paid Time Off, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, and more.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Representative
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Plymouth, Michigan, United States Optimal CAE Full time{"title": "Front Desk Representative", "description": "We are seeking a highly skilled and detail-oriented Front Desk Representative to join our team at Optimal CAE. As the first point of contact for our visitors, you will be responsible for creating a positive and welcoming experience for our guests. Your exceptional communication skills, both written and...
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
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