Hotel Experience Coordinator
11 hours ago
The Watergate Hotel is a luxurious urban resort located along the banks of the Potomac River, offering a unique blend of modern design and storied past. We are seeking a Guest Experience Agent to join our dynamic call center team.
The ideal candidate will possess excellent communication skills, with fluency in English required. Previous experience in a call center or hotel setting is preferred, with a focus on providing exceptional customer service and resolving issues efficiently.
Key responsibilities include:
- Responding to guest inquiries and resolving issues in a timely and professional manner
- Providing accurate and helpful information to guests regarding hotel services and amenities
- Collaborating with other departments to ensure seamless guest experiences
- Meeting or exceeding performance metrics and quality standards
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Hotel Guest Experience Representative
3 days ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeExperience the Art of HospitalityThe Watergate Hotel is seeking a skilled Guest Experience Agent to join our dynamic call center team. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of legendary.Key Responsibilities:Provide personalized support to...
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Hotel Guest Experience Representative
2 weeks ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeExperience the Art of HospitalityThe Watergate Hotel is seeking a skilled Guest Experience Agent to join our dynamic call center team. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of legendary.Key Responsibilities:Provide personalized support to...
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Group Sales Coordinator
4 weeks ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeJob OverviewThe Watergate Hotel is seeking a highly skilled and organized Group Sales professional to join our Sales Department. As a key member of our team, you will be responsible for providing exceptional support to our Sales Managers and clients, ensuring a seamless experience from initial inquiry to successful sales conversion.Key...
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Restaurant Events Coordinator
4 weeks ago
Washington, Washington, D.C., United States The Watergate Hotel Full timePrivate Dining Events & Programming ManagerThe Private Dining Events & Programming Manager at The Watergate Hotel is responsible for promoting, booking, and coordinating social and corporate private dining events. This role focuses on generating new business relationships and cultivating existing partnerships. The manager contributes to the yearly marketing...
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Catering and Events Coordinator
2 weeks ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeJob SummaryThe Watergate Hotel is seeking a highly organized and detail-oriented Catering and Conference Services Coordinator to join our team. As a key member of the Catering Sales and Events team, you will be responsible for assisting with general administrative duties, representing the department both internally and externally, and supporting the hotel in...
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Catering and Events Coordinator
4 weeks ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeJob SummaryThe Watergate Hotel is seeking a highly organized and detail-oriented Catering and Conference Services Coordinator to join our team. This role will provide administrative support to the Catering Sales and Events team, ensuring seamless execution of events and conferences.Key ResponsibilitiesAssist with general administrative duties, including...
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Mechanical Engineer
4 weeks ago
Washington, Washington, D.C., United States Rosewood Hotel Group Full timeJob SummaryWe are seeking a skilled Shift Engineer to join our team at Rosewood Hotel Group. As a key member of our engineering team, you will be responsible for ensuring the smooth operation of our luxury hotel's mechanical systems.Key ResponsibilitiesSupport the Chief Engineer in maintaining the property's daily operationsParticipate in the preventive...
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Mechanical Engineer
11 hours ago
Washington, Washington, D.C., United States Rosewood Hotel Group Full timeJob SummaryWe are seeking a skilled Mechanical Engineer to join our team at Rosewood Hotel Group. As a key member of our engineering team, you will be responsible for ensuring the smooth operation of our luxury hotel's mechanical systems.Key Responsibilities:Perform routine maintenance and repairs on mechanical equipment, including HVAC systems, plumbing,...
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Catering and Conference Services Coordinator
19 hours ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeJob SummaryThe Watergate Hotel is seeking a highly organized and detail-oriented Catering & Conference Services Coordinator to join our team. This role will provide administrative support to the Catering Sales & Events team, ensuring seamless execution of events and conferences.Key ResponsibilitiesAssist with general administrative duties, including...
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Washington, Washington, D.C., United States Hotel Equities Full timeJob Title: Front Desk Ambassador, The Quincy Hotel, Washington DCJob Summary:We are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable...
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Hotel Guest Services Coordinator
2 weeks ago
Washington, Washington, D.C., United States The Jefferson, Washington DC Full timeJob OverviewWe are seeking a highly skilled and experienced Concierge to join our team at The Jefferson, Washington DC. As a Concierge, you will be responsible for providing exceptional guest service, ensuring that every guest has a memorable and enjoyable stay with us.Key ResponsibilitiesProvide personalized guest service, anticipating and exceeding guest...
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Guest Experience Agent
3 weeks ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeJob Title: Guest Experience AgentThe Watergate Hotel is seeking a skilled Guest Experience Agent to join our dynamic call center team. As a Guest Experience Agent, you will be responsible for providing exceptional customer service to our guests, handling inquiries, and resolving issues in a professional and courteous manner.Responsibilities:Provide...
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Executive Chef
22 hours ago
Washington, Washington, D.C., United States The Watergate Hotel Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Chef to join our team at The Watergate Hotel. As a key member of our culinary team, you will be responsible for leading the kitchen department and ensuring the highest quality and consistency in our food preparation.Key ResponsibilitiesDevelop and implement menus for our all-day dining and...
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Washington, Washington, D.C., United States Hotel Equities Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key...
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Sales Coordinator
3 weeks ago
Washington, Washington, D.C., United States AC Hotel Washington DC Convention Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Sales Coordinator to join our team at AC Hotel Washington DC Convention Center. As a Sales Coordinator, you will provide administrative support to our property sales leaders, ensuring seamless communication and execution of sales-related tasks.Key ResponsibilitiesRespond to telephone calls and...
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Membership Coordinator
3 weeks ago
Washington, Washington, D.C., United States American Hotel & Lodging Association Full timeJob Title: Membership CoordinatorWe are seeking a highly organized and detail-oriented Membership Coordinator to join our team at the American Hotel & Lodging Association. As a key member of our Membership team, you will play a critical role in supporting our members and driving business growth.Key Responsibilities:Provide exceptional customer service to...
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Hotel Maintenance Engineer
1 week ago
Washington, Washington, D.C., United States AC Hotel Washington DC Convention Center Full timeOpportunityJoin our team as a skilled Engineer to perform preventative and repair maintenance work at our hotel, ensuring a warm and friendly experience for our guests.Your Growth PathChief Engineer - Engineering Supervisor - Chief Engineer - Area Chief EngineerKey ResponsibilitiesConduct room inspections and identify repair needs.Install or repair sheetrock...
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Senior Human Resources Manager
2 days ago
Washington, Washington, D.C., United States Viceroy Hotel Group Full timeJob Title: Senior Area Human Resources ManagerWe are seeking a highly skilled and experienced Human Resources Manager to join our team at Viceroy Hotel Group.Job Summary:The Senior Area Human Resources Manager will be responsible for leading all HR-related activities at the hotel, providing guidance and support to each department to achieve optimal customer...
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Hotel Operations Manager
1 week ago
Washington, Washington, D.C., United States HHM Hotels Full timeJob Opportunity: General ManagerHHM Hotels is seeking a seasoned General Manager to lead our luxury hotel team. As a key member of our management team, you will be responsible for driving hotel operations to achieve exceptional guest satisfaction and financial performance.Key Responsibilities:Leadership: Foster a culture of collaboration, innovation, and...
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Hotel Operations Manager
3 weeks ago
Washington, Washington, D.C., United States HHM Hotels Full timeOpportunity: General ManagerThe Washington Marriott Capitol Hill is seeking a seasoned General Manager to lead the hotel team. The successful candidate will be responsible for driving hotel operations to achieve maximum profitability and delivering exceptional guest experiences. Your Career PathArea General Manager – Regional Director of OperationsKey...