Catering and Events Coordinator

10 hours ago

Washington, Washington, D.C., United States The Watergate Hotel Full time
Job Summary

The Watergate Hotel is seeking a highly organized and detail-oriented Catering and Conference Services Coordinator to join our team. As a key member of the Catering Sales and Events team, you will be responsible for assisting with general administrative duties, representing the department both internally and externally, and supporting the hotel in achieving its goals and objectives.

Key Responsibilities
  • Handle all incoming and outgoing correspondence, including emails, faxes, and mail.
  • Assist 2-3 managers as assigned by the Director of Catering and Conference Services with tasks such as arranging appointments, meetings, and events.
  • Maintain department filing systems, including organizing and updating files, and ensuring compliance with hotel policies and procedures.
  • Produce and keep meeting packs and other Catering Sales material, including reports and statistical information as requested.
  • Conduct research and prospecting calls to achieve goals set out by the Catering Sales Manager.
  • Organize hotel familiarization visits and ensure Delphi/SalesForce input and profiles comply with The Watergate Hotel standards.
  • Maintain accurate databases of all information for relative contacts, including organizers, third parties, influencers, and end users.
  • Set an example for all associates to emulate by complying with all hotel policies and procedures.
  • Account for departmental expenditure through the hotel's check-book as and when requested.
  • Complete and perform a variety of other related tasks and projects as assigned.
Requirements
  • 1+ years of direct, related administrative experience, preferably in a luxury hotel sales and marketing and/or hotel operations environment.
  • Solid administration skills, including accurate and timely filing, proofreading and editing documents, managing multiple incoming telephone calls, faxing, mailing, emailing, and creating various business documents.
  • Typing skills of at least 50 words per minute.
  • Excellent communication skills (both written and verbal) with fluency in English required.
  • Computer proficiency is required with proven abilities in MS Office, Word, PowerPoint, Excel; prior experience utilizing Opera and Salesforce is strongly preferred.
  • Ability and willingness to work flexibly, including early mornings, evenings, weekends, and holidays as business needs require.
  • Superior multi-taking skills and the ability to work well in a fast-paced environment.

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