Front Desk Associate
4 weeks ago
**Job Overview:**
Blink Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our club.
Responsibilities:
- Greet every member and guest with a smile and a friendly demeanor.
- Tour potential members around the club, showcasing our facilities and services.
- Answer phone calls in a professional and energetic manner, providing assistance and resolving member inquiries.
- Execute all opening and closing operational procedures to ensure the club runs smoothly.
- Handle member requests and concerns with a sense of urgency and empathy.
- Participate in maintaining a clean and organized club environment, including frequent bending, lifting, and walking around the club.
- Sign members up for startup sessions with our personal trainers.
- Maintain regular and punctual attendance, adhering to our company policies and procedures.
Qualifications:
- Enthusiastic, energetic, and friendly demeanor.
- Excellent verbal and written communication skills.
- Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally.
- Able to remain in a stationary position at the front desk for the majority of the workday.
- World-class customer service skills.
- Ability to work hard, multitask, and solve problems.
- Passion for the Blink Fitness brand.
Compensation & Benefits:
- Career advancement opportunities.
- Complimentary Blink Fitness membership.
- Fun working environment.
- Pay transparency: $16.00/hr.
Company Overview:
Blink Fitness is a premium quality, value-based fitness brand with over 100 locations throughout New York, New Jersey, Pennsylvania, and California. We put Mood Above Muscle, celebrating the positive feeling you get from exercise, not just the physical benefits. Our team is passionate, dynamic, and entrepreneurial, with a willingness to roll up our sleeves to get the job done.
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