Front Desk Associate

3 weeks ago


Brooklyn, New York, United States Blink Fitness Full time

Job Overview:

Blink Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our club.

Responsibilities:

  • Greet every member and guest with a smile and a friendly demeanor
  • Tour potential members around the club, showcasing our facilities and services
  • Answer phone calls in a professional and energetic manner
  • Execute all opening and closing operational procedures to ensure the club runs smoothly
  • Handle member requests and concerns with a sense of urgency and empathy
  • Participate in maintaining a clean and organized club environment
  • Sign members up for startup sessions with our personal trainers
  • Maintain regular and punctual attendance
  • Comply with all company policies and procedures

Qualifications:

  • Enthusiastic and energetic personality
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World-class customer service skills
  • Ability to work hard, multitask, and problem-solve
  • Passion for the Blink Fitness brand

Compensation & Benefits:

  • Career advancement opportunities
  • Complimentary Blink Fitness membership
  • Fun and dynamic work environment
  • Pay transparency: $15.00/hr

Company Overview:

Blink Fitness is a premium quality, value-based fitness brand with over 100 locations open or in development throughout New York, New Jersey, Pennsylvania, and California. We put Mood Above Muscle, celebrating the positive feeling you get from exercise, not just the physical benefits. Our team is passionate, entrepreneurial, and committed to delivering an exceptional member experience.


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