Patient Care Associate

4 weeks ago


Brooklyn, New York, United States Callen-Lorde Community Health Center Full time

Job Summary

Callen-Lorde Community Health Center is seeking a highly skilled and detail-oriented Patient Care Associate to join our dynamic medical team. As a key member of our team, the Patient Care Associate will work in collaboration with medical staff to ensure optimal patient care.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to remain calm and focused under stress. Experience working with diverse populations, including the LGBT community, is highly desirable.

Responsibilities

  • Greet patients and visitors with a courteous and professional demeanor.
  • Manage front desk reception duties, including answering phones, scheduling appointments, and checking in/out patients.
  • Maintain efficient patient flow and coordinate with medical staff to minimize wait times.
  • Assist with patient registration, including collecting and verifying billing and payment information.
  • Provide administrative support to clinical staff, including managing medical records and assisting with patient follow-up.
  • Handle patient inquiries and direct them to appropriate resources or staff members.
  • Ensure the front desk and waiting areas are clean, organized, and welcoming.

Benefits

Callen-Lorde offers a comprehensive benefits package, including an exceptional medical plan option, tuition assistance, dental insurance, vision insurance, and a generous paid time off plan.



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