Brand Experience Director

21 hours ago

New York, New York, United States AllSaints Full time
About the Role

We are seeking a highly skilled and experienced Brand Experience Director to lead our store team and deliver an exceptional brand experience to our customers.

Key Responsibilities
  • Lead, manage, and motivate the store team to achieve sales targets and deliver exceptional customer service.
  • Develop and implement strategies to drive sales, improve customer engagement, and increase brand loyalty.
  • Collaborate with the district manager and brand support team to achieve business objectives and implement company-wide initiatives.
  • Manage the store's inventory, visual merchandising, and operational excellence to ensure a seamless customer experience.
  • Build and maintain strong relationships with local concessions and community partners to drive business growth and brand awareness.
  • Develop and implement training programs to upskill and equip the store team with the commercial skills and knowledge to succeed.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive growth.
  • Ensure compliance with company policies, procedures, and brand standards.
Requirements
  • Proven experience in a leadership role within a retail or brand experience environment.
  • Strong commercial acumen and ability to drive sales growth and brand awareness.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and partners.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Strong analytical and problem-solving skills, with the ability to interpret data and inform business decisions.
  • Ability to work collaboratively as part of a team and contribute to a positive and inclusive work environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to the latest products and brand initiatives.
  • A chance to work with a global brand and contribute to its success.

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