Transaction Coordinator

2 weeks ago


Grand Rapids, Michigan, United States Homes From Heidi Full time
About the Role

We are seeking a highly organized and customer-focused Transaction Coordinator to join our team at Homes From Heidi. As a key member of our real estate team, you will be responsible for managing the entire contract-to-close process, ensuring seamless transactions and exceptional customer service.

Key Responsibilities
  • Act as liaison between real estate agents, clients, escrow companies, mortgage brokers, and other stakeholders to facilitate a smooth closing process.
  • Create and manage timelines, follow up with individuals, and ensure all deadlines are met and contingencies are released.
  • Maintain accurate and compliant files for all transactions, including creating house files in Dropbox and our transaction system.
  • Understand contracts and summarize important terms, conditions, and contingency dates.
  • Communicate regularly with agents, clients, and other stakeholders to provide updates, reminders, and necessary information.
  • Establish relationships with third-party vendors, including lenders, inspectors, appraisers, and agents, to ensure a smooth closing process.
  • Draft addenda as needed and maintain records of them on file.
  • Coordinate closing dates, times, and locations, and notify all parties involved.
  • Notify clients about utility accounts to set up or cancel.
  • Draft commission statements for listings and verify commissions for buyer-side transactions prior to closing.
  • Prepare closing files for agents, including documents requiring signatures, initials, and dates, as well as commission amounts and other necessary documents.
  • Close out files after closing, including changing MLS status to closed, double-checking files, and processing checks.
  • Follow up with clients after the sale to check in and request testimonials.
Requirements
  • A valid Real Estate License is required for this position.
  • Passionate about providing excellent customer service.
  • Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages is preferred.
  • High school diploma required; Associate's degree preferred.
What We Offer

We are a rapidly growing real estate team at John L Scott, and we are committed to providing a positive, lively, and encouraging work environment. As a member of our team, you can expect:

  • A dynamic and supportive team environment.
  • Opportunities for growth and professional development.
  • A competitive compensation package.
About Us

Homes From Heidi is a top-performing real estate team at John L Scott, dedicated to providing exceptional customer service and helping our clients achieve their real estate goals. We service mostly King, Pierce, and Snohomish counties and are committed to building long-term relationships with our clients and community.



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