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Client Support Specialist

2 months ago

South Jordan, Utah, United States Russell Tobin Full time
Position Overview

Location: Remote

Contract Duration: 6-12 months with potential for permanent placement

Compensation: $19-22 per hour

Work Arrangement: Hybrid model following training period.

Preferred Qualifications:

  • Candidates with a recent degree or relevant experience in a contact center are preferred.

Role Summary: Join Russell Tobin as a Client Support Specialist, where you will manage incoming inquiries through phone communications. Your role will involve providing accurate and efficient responses while consistently achieving departmental performance goals. You will support various functional areas, including cash management solutions, online services, and general financial inquiries. Ideal candidates will exhibit professionalism, ambition, and a strong commitment to delivering exceptional service.

Key Duties:

  • Handling incoming calls with precision and efficiency.
  • Offering assistance on cash management solutions, online services, and general financial queries.
  • Fostering a collaborative and fast-paced team environment.
  • Effectively managing multiple tasks and adapting to changes in a dynamic service center.

Essential Qualifications:

  • Preference for candidates with a college degree or prior contact center experience.
  • Demonstrated professionalism and a commitment to high-quality service.
  • Strong communication skills and ability to thrive in a team setting.
  • Proficient in multitasking and adapting to a fast-paced work environment.

Why Consider This Opportunity:

  • Work with a respected financial services provider.
  • Engage in a dynamic and cooperative workplace.
  • Receive a competitive compensation package with potential for career growth.
  • Be part of a team focused on excellence in client service delivery.