Bilingual Technical Support Specialist
3 weeks ago
Cricut is a leading manufacturer of smart cutting machines that empower creativity and self-expression. We're seeking a skilled Bilingual Technical Support Specialist to join our Member Care team in South Jordan, Utah.
As a Technical Support Associate, you will provide exceptional customer service to our members, resolving technical issues and answering product-related questions. Your primary responsibility will be to ensure that our customers receive world-class support, utilizing our service principles and guidelines to deliver outstanding results.
Key responsibilities include:
- Providing technical support to customers via phone, email, or chat
- Resolving hardware and software issues, including troubleshooting and problem-solving
- Documenting and escalating complex support issues to internal teams
- Responding to service tickets in a timely and professional manner
- Maintaining accurate records and data related to technical support incidents
To succeed in this role, you'll need:
- Intermediate knowledge of Windows and Mac operating systems
- Ability to diagnose and troubleshoot technical issues
- Excellent communication and interpersonal skills
- Upper-Intermediate or Advanced spoken and written English (USA) at a native or professional level
- Multi-lingual capacity in French, Spanish, or Portuguese (desired)
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're passionate about delivering exceptional customer service and have a knack for technical troubleshooting, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
3 weeks ago
South Jordan, Utah, United States Russell Tobin Full timeJob Title: Technical Support SpecialistLocation – South Jordan, UTDuration – 6 Months Contract+Job Summary:At Russell Tobin, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring that their computing needs...
-
Technical Support Specialist
4 weeks ago
South Jordan, Utah, United States Russell Tobin Full timeJob Title: Technical Support SpecialistLocation – South Jordan, UTDuration – 6 Months Contract+Job Description:We are seeking a highly skilled Technical Support Specialist to join our team at Russell Tobin. As a Technical Support Specialist, you will be responsible for providing top-tier customer service to our clients, resolving technical issues, and...
-
Technical Support Specialist
4 weeks ago
South Jordan, Utah, United States CallTower, Inc. Full timeJob Purpose: The Technical Support Specialist will work as a member of the CallTower's Technical Support Team. Key Responsibilities: \u2022 Manage and support escalated support cases regarding CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms. \u2022 Collaborate with internal teams to resolve complex technical issues. \u2022...
-
Technical Support Specialist
4 weeks ago
South Jordan, Utah, United States Ztek Consulting Full timeWe are seeking a skilled Technical Support Specialist to join our team at Ztek Consulting. The ideal candidate will have a strong background in production support and experience with UNIX/LINUX operating systems, scripting languages, and relational databases.Key Responsibilities:Provide technical support for our production environmentTroubleshoot application...
-
Technical Support Specialist
3 weeks ago
South Jordan, Utah, United States Russell Tobin Full timeJob Title: Technical Support RepresentativeJob Summary: We are seeking a highly skilled Technical Support Representative to join our team at Russell Tobin. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Customer Service: Respond to incoming...
-
Technical Support Specialist
1 month ago
South Jordan, Utah, United States Russell Tobin Full timeJob Title: Technical Support Representative/Service Desk AgentJob Summary: We are seeking a highly skilled Technical Support Representative/Service Desk Agent to join our team at Russell Tobin. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key...
-
Technical Support Specialist
4 weeks ago
South Jordan, Utah, United States Russell Tobin Full timeJob Summary:We are seeking a skilled Technical Support Representative to join our team at Russell Tobin. As a Technical Support Representative, you will serve as the primary point of contact for users reaching out to the IT Service Desk.Key Responsibilities:Customer Service Excellence:Respond to incoming calls and queries, ensuring a high standard of...
-
IT Support Specialist
4 weeks ago
South Jordan, Utah, United States Russell Tobin Full time**Job Title:** IT Support Specialist**Location:** Not Specified**Pay Rate:** $20-21/hr.The IT Support Specialist serves as the primary contact for IT support, offering exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software and...
-
Senior Technical Specialist
4 weeks ago
South Jordan, Utah, United States Cotiviti Full timeJob SummaryThe Senior Technical Specialist role at Cotiviti is a key position that supports the Payment Integrity Business Unit. This role will partner with various divisions and levels of leadership within the organization to define project scope, technical direction, and project milestones.Key Responsibilities Work with Product Owners and Technical...
-
Senior Technical Specialist
4 weeks ago
South Jordan, Utah, United States Cotiviti Full timeJob Summary:The Senior Technical Specialist role at Cotiviti is a key position that requires a strong technical background and leadership skills. This role will partner with various divisions and levels of leadership within the organization to support the Payment Integrity Business Unit.Key Responsibilities:Work with Product Owners and Technical Architects...
-
Customer Service Technical Support Specialist
1 month ago
South Jordan, Utah, United States Cricut Full timeCustomer Service Technical Support RepresentativeWe are seeking highly skilled and motivated individuals to join our team as Customer Service Technical Support Representatives. As a key member of our Member Care team, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide...
-
Senior Technical Specialist
4 weeks ago
South Jordan, Utah, United States Cotiviti Full timeJob SummaryThe Senior Technical Specialist role is a key position within our Content and Enablement team, supporting the Payment Integrity Business Unit. This role will partner with various divisions and levels of leadership across the organization to drive project success.Key Responsibilities Define project scope, technical direction, and project milestones...
-
South Jordan, Utah, United States Cricut Full timeJob DescriptionCricut is a leading manufacturer of smart cutting machines that empower users to create unique and personalized products. We are seeking a highly skilled Customer Service Technical Support Representative to join our team.Key Responsibilities:Provide technical support to customers via phone, email, and chat, resolving issues related to Cricut...
-
Client Support Specialist
3 weeks ago
South Jordan, Utah, United States The Phoenix Recovery Center, LLC Full timeJob DescriptionThe Phoenix Recovery Center, LLC is seeking a dedicated Client Support Specialist to join our team. As a Client Support Specialist, you will play a vital role in maintaining a safe and healing environment for clients in all levels of care.Key Responsibilities:Maintain clear boundaries with clients and provide support to ensure they are...
-
Technical Support Associate
3 days ago
South Jordan, Utah, United States Hired by Matrix Full timeJob SummaryWe are seeking a highly skilled Technical Support Associate to join our team at Hired by Matrix. This is an excellent opportunity for individuals who enjoy working in fast-paced environments and providing exceptional customer service.Key ResponsibilitiesTo handle incoming phone calls regarding various service inquiries on accounts, responding with...
-
Accounts Receivable Specialist
1 month ago
South Jordan, Utah, United States OOCL USA Inc Full timeJob Title: Accounts Receivable SpecialistAt OOCL USA Inc, we are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our Financial Control team. As a key member of our team, you will be responsible for maintaining accurate and up-to-date financial records, ensuring timely and efficient collection of outstanding invoices, and...
-
Behavioral Support Specialist
4 weeks ago
South Jordan, Utah, United States Jordan School District Full timeJob Summary:The Jordan School District is seeking a skilled Behavioral Support Specialist to join our team. As a member of the Jordan Behavior Assistance Team (JBAT), you will support the behavioral needs of students across the district, ensuring they can access core content and engage in healthy social interactions in the least restrictive environment...
-
HR Systems Specialist
4 weeks ago
South Jordan, Utah, United States Cricut Full timeJob OverviewCricut is seeking a highly skilled HR Systems Specialist to join our team. This role will be responsible for managing our HR systems, including HRM, employee experience system, performance management system, and global payroll system.The ideal candidate will have experience with Ultimate Software (UKG) and a strong understanding of business...
-
Cyprus Credit Union IT Support Specialist
3 weeks ago
West Jordan, Utah, United States Cyprus Credit Union Full timeJob Title: Helpdesk SpecialistCyprus Credit Union is seeking a skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will be the first point of contact for our internal customers seeking technical assistance via phone, email, ticketing, or in person.Key Responsibilities:Provide technical support to users and staffImplement Helpdesk...
-
Customer Service Support Specialist
3 weeks ago
South Jordan, Utah, United States Innova Solutions Full timeAt Innova Solutions, we are seeking a highly skilled Customer Service Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Establish and maintain effective relationships with clients to deliver world-class service.Handle inquiries by...