Senior Associate, Client Management Specialist
4 weeks ago
As a Senior Associate, Client Management, you will play a key role in providing strategic relationship management and consultative services to clients within WTW's Via Benefits client management team. This mid-level position requires a strong understanding of the Via Benefits business model and internal operations, as well as experience within the medical insurance or benefits administration industry.
Key Responsibilities- Develop and maintain strong, productive relationships with executive-level client contacts.
- Work closely with the client management team to retain, grow, and manage large account portfolios.
- Build credibility and trust by developing and implementing new solutions as a subject matter expert.
- Consult on service, communications, and funding strategies to various levels of client management, including senior-level human resources and C-suite representatives.
- Analyze and interpret statistical reports and benefits data to provide actionable insights to clients and consultants.
- Prepare and present operational and financial data effectively to clients and consultants.
- Work closely with supporting areas to oversee administration and ensure service delivery meets contract requirements.
- Respond to customer needs and proactively identify potential customer concerns to ensure client satisfaction and retention.
- Subject matter expertise in Medicare, Health Reimbursement Arrangements, and internal processes related to Via Benefits.
- Ability to work in a fast-paced, high-email-volume environment with seasonal fluctuations in workload.
- Strong consultative client approach and ability to develop deep understanding of client needs and business issues.
Note: This is a remote position, but must be within reasonable distance to a local Willis Towers Watson office and major airport. Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
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Senior Associate
4 weeks ago
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Client Support Specialist
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Internal Communications Specialist
1 month ago
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Senior Technical Specialist
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Senior Technical Specialist
4 weeks ago
South Jordan, Utah, United States Cotiviti Full timeJob SummaryThe Senior Technical Specialist role is a key position within our Content and Enablement team, supporting the Payment Integrity Business Unit. This role will partner with various divisions and levels of leadership across the organization to drive project success.Key Responsibilities Define project scope, technical direction, and project milestones...
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Senior Technical Specialist
4 weeks ago
South Jordan, Utah, United States Cotiviti Full timeJob Summary:The Senior Technical Specialist role at Cotiviti is a key position that requires a strong technical background and leadership skills. This role will partner with various divisions and levels of leadership within the organization to support the Payment Integrity Business Unit.Key Responsibilities:Work with Product Owners and Technical Architects...
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Internal Communications Specialist
1 month ago
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Client Success Manager
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Inbound Inquiry Response Specialist
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Accounting Specialist
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Document Processing Specialist
4 weeks ago
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MRI Imaging Specialist
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Senior Lead Mechanical Engineer
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Operations Associate
4 weeks ago
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Health Information Associate
1 month ago
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Senior Customer Support/Account Representative
4 weeks ago
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Customer Support Representative Senior
3 weeks ago
South Jordan, Utah, United States Russell Tobin Full timeJob Title: Customer Support Representative SeniorAs a Customer Support Representative Senior, you will play a vital role in delivering exceptional customer service to our clients. Your primary responsibilities will include handling inbound calls regarding service inquiries, cash management, and account issues.Responsibilities:Handle Inbound Calls: Respond to...