Bilingual Intake Coordinator
2 days ago
We are seeking a highly skilled and bilingual Intake Specialist to join our team at PeopleShare. As a key member of our team, you will be responsible for managing a high-volume intake system, ensuring efficient processing of incoming inquiries, and providing exceptional customer service.
Key Responsibilities- Intake Management: Manage a high-volume intake system, ensuring efficient processing of incoming inquiries.
- Customer Service: Respond to intakes promptly, maintaining a timely flow of communication.
- Lead Screening: Conduct lead screenings to assess case eligibility and prioritize accordingly.
- Team Collaboration: Collaborate with other Legal Intake Specialists to complete special projects and achieve team objectives.
- Organizational Skills: Maintain strong organizational skills and attention to detail in a fast-paced environment.
- Education: High School Diploma required.
- Experience: Minimum of 3 years of related experience or call center experience.
- Language Skills: Bilingual in Spanish and English.
PeopleShare is a leading staffing agency in the region, providing temporary to hire and permanent jobs across 8 states. We offer a range of job opportunities, including receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.
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