Customer Service Representative

2 days ago


Grants Pass, Oregon, United States Kelly Full time
About the Role

We are seeking a Customer Service Representative to join our team at a global fashion eyewear company in Grants Pass, OR. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Develop and maintain a strong knowledge of our products and services.
  • Collaborate with the customer service team to achieve team goals and objectives.
  • Participate in ongoing training and development to improve customer service skills.
Requirements
  • 2+ years of customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and customer relationship management software.
What We Offer
  • Competitive pay rate.
  • Opportunity to work with a reputable fashion eyewear company.
  • Convenient morning shift timing.
  • Onsite position offering stability and growth opportunities.

At Kelly, we are dedicated to providing our employees with the tools and resources they need to succeed. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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