Customer Service Representative
20 hours ago
{"h1": "Customer Service Specialist Job Description", "p": "At Russell Tobin & Associates, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and ensuring that our customers receive the highest level of service possible.", "ul": [{"li": "Maintain a positive and professional attitude towards customers at all times"}, {"li": "Develop a strong knowledge of our product portfolio and procedures"}, {"li": "Demonstrate 100% follow through in every commitment to provide one call resolution"}, {"li": "Process customer orders by phone or email in a courteous and efficient manner with minimal errors"}, {"li": "Properly document customer complaints and concerns immediately and facilitate satisfactory resolution"}, {"li": "Communicate effectively with leaders, including the Customer Service Supervisor and Manager, to guarantee customer expectations are met and any problems or issues are addressed in a timely and professional manner"}, {"li": "Regularly attend and participate in team meetings"}, {"li": "Provide quality customer service by answering incoming customer calls and entering orders, responding to customer questions and concerns"}, {"li": "Communicate with customers through various channels, including phone, email, and chat"}, {"li": "Effectively communicate additional promotions and services we offer"}, {"li": "Engage with clients in a friendly and professional manner while actively listening to their concerns"}, {"li": "Offer support and solutions to customers in accordance with the company's customer service policies"}, {"li": "Identify customer questions, complaints, and concerns, and respectfully and professionally provide sufficient answers and solutions to all customer queries"}, {"li": "Redirect customers to appropriate departments and teams when necessary and follow up with callers on complaint/question status, ensure resolution"}, {"li": "Collaborate with team members and other company departments to ensure overall customer and product satisfaction"}], "h2": "Goals and Objectives", "ul": [{"li": "Quality Assurance - 90% Rating on calls/emails/chat interactions"}, {"li": "Transactions Per Hour - 8 Transactions per hour worked (6 for chat)"}, {"li": "Accessibility - 85% Availability, minimize unnecessary off line time"}, {"li": "Answered Interactions - 99% of Interactions are answered"}, {"li": "Attendance - Compliance to the attendance policy"}, {"li": "Development & Training - Completion of training and action steps"}], "h2": "Requirements", "ul": [{"li": "Type min of 35 wpm 10 key by touch"}, {"li": "Able to communicate via email or chat in a professional manner"}, {"li": "Able to multi-task"}], "h2": "Benefits", "p": "Russell Tobin & Associates offers eligible employees comprehensive healthcare coverage, supplemental coverage, a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.", "p": "Rate/Salary: $16/hr. DOE"}
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Customer Service Representative
1 week ago
Grants Pass, Oregon, United States Dean Stirm - State Farm Agent Full time{"h1": "Customer Relations Representative", "p": "At Dean Stirm - State Farm Agent, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with...
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Customer Service Representative
6 hours ago
Grants Pass, Oregon, United States Russell Tobin Full time{"title": "Customer Service Representative", "description": "Job SummaryRussell Tobin is seeking a highly skilled Customer Service Representative to join our team in Grants Pass, OR.This is a contract/onsite (possible hybrid) position with a pay rate of $16/hr.Key ResponsibilitiesMaintain a positive, empathetic, and professional attitude toward customers at...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Abacus Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Abacus. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch customer service through...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Dean Stirm - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Dean Stirm - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to...
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Grants Pass, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full timeAbout the RoleWe are seeking a highly skilled Medical Biller and Customer Service Representative to join our team at RICK'S MEDICAL SUPPLY, INC. As a Medical Biller and Customer Service Representative, you will play a critical role in ensuring the smooth operation of our medical supply business.Key ResponsibilitiesMedical Billing: Verify benefits and...
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Customer Service Representative
1 day ago
Grants Pass, Oregon, United States Kelly Services, Inc. Full timeKelly Services, Inc. is seeking a Customer Service Specialist to work with a global fashion eyewear company in Grants Pass, OR. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. **Job Summary:** We are looking for a highly motivated and customer-focused individual to join our team as a Customer...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Russell Tobin Full time{"h1": "Customer Service Specialist Job Description", "p": "At Russell Tobin, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service by answering incoming customer calls, entering orders, and responding to customer questions and...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Russell Tobin & Associates Full time{"title": "Customer Service Specialist", "description": "Job SummaryRussell Tobin & Associates is seeking a skilled Customer Service Specialist to provide exceptional customer experiences through various communication channels.Key ResponsibilitiesDeliver quality customer service by responding to customer inquiries, resolving issues, and entering...
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Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the Role:We are seeking a highly skilled and experienced Customer Service Specialist to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answer customer inquiries in a timely...
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Customer Service Representative
3 days ago
Grants Pass, Oregon, United States Kroger Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Clerk in our retail store. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and safe shopping environment, and promoting our products to customers.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our accounts, processing orders, and completing reports as assigned.Key ResponsibilitiesCustomer ServiceAnswer calls in a...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our accounts, processing orders, and completing reports as assigned.Key ResponsibilitiesAnswer calls in a timely...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Home Depot Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Associate at Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly service to customers by...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Global Channel Management Full timeCustomer Service Specialist RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management.Key Responsibilities:Provide exceptional customer service to our accounts via phone, email, or chat.Process orders efficiently and accurately from phone calls or emails.Complete reports as assigned and demonstrate 100%...
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Customer Service Representative
3 days ago
Grants Pass, Oregon, United States Russell Tobin Full timeCustomer Service Specialist Job DescriptionRussell Tobin is seeking a highly skilled Customer Service Specialist to join our team in Grants Pass, OR.Key Responsibilities:Provide exceptional customer service through phone, email, and chat interactions.Develop a strong knowledge of our product portfolio and procedures.Process customer orders efficiently and...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Kroger Family of Companies Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Clerk at our retail store. As a key member of our team, you will be responsible for providing exceptional customer service in a safe and clean environment to ensure the customer's return visit.Key Responsibilities:Treating customers and employees in a fair...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Kroger Family of Companies Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Clerk at our retail store. As a key member of our team, you will be responsible for providing exceptional customer service in a safe and clean environment to ensure the customer's return visit.Key Responsibilities:• Treat customers and employees with...
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Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementKey ResponsibilitiesProvide exceptional customer service to our accountsProcess orders from phone calls or emailsComplete reports as assignedDemonstrate 100% follow through in every commitmentEffectively communicate additional promotions and servicesProcess customer orders with minimal errorsRequirements1+ years...
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Customer Experience Specialist
3 weeks ago
Grants Pass, Oregon, United States Russell Tobin & Associates Full timeJob Summary:Russell Tobin & Associates is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide quality customer service by answering incoming...
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Sales Representative
2 weeks ago
Grants Pass, Oregon, United States Oregonized Painting Llc Full timeJob DescriptionThis job is for a one-week tryout as a Sales Representative for Oregonized Painting LLC. We are seeking a motivated individual with experience in canvasing and sales to join our team. As a Sales Representative, you will be responsible for going door-to-door to promote our company and products. You will learn our system for selling our services...
