Customer Service Representative
1 week ago
Job Title: Customer Service Representative
Russell Tobin is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Grants Pass, OR. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and ensuring that our customers receive the highest level of service.
Responsibilities:
- Provide exceptional customer service to our clients through phone, email, and chat interactions.
- Resolve customer complaints and concerns in a timely and professional manner.
- Develop a strong knowledge of our product portfolio and procedures.
- Process customer orders and transactions efficiently and accurately.
- Communicate effectively with leaders, including the Customer Service Supervisor and Manager.
- Regularly attend and participate in team meetings.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
Benefits:
Russell Tobin offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.
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