Current jobs related to Customer Service Representative - Grants Pass, Oregon - Russell Tobin
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Kelly Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at a global fashion eyewear company in Grants Pass, OR. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States U-Haul Full timeCustomer Service RepresentativeAre you looking for a career that involves helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work with customers to provide exceptional service and ensure that they have a positive experience with U-Haul. Your...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Kelly Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at a global fashion eyewear company in Grants Pass, OR. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States ATA Services Inc Full timeWe are seeking a highly skilled Customer Service Representative to join our team at ATA Services, Inc. in New Mexico. As a MVD Greeter, you will be responsible for providing exceptional customer service to individuals visiting the Motor Vehicle Department.Key Responsibilities:Greet customers and ask if they have an appointmentDirect customers to the...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States Kelly Services, Inc. Full timeJob SummaryKelly Services, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for handling a variety of transactions and assisting in the proper execution of intercompany orders and customer orders. You will also develop and maintain strong relationships with customers,...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Domino's Franchise Full timeJob DescriptionThe ideal candidate for this role will possess a positive personality, a clear and energetic voice, and excellent customer service skills. As a Domino's Customer Service Representative, you will be responsible for interacting with customers, handling customer-related issues, and providing product and service information.Key...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States Russell Tobin Full timeRussell Tobin is seeking a Customer Service Representative to join their team at their retail location in Grants Pass, OR.Key Responsibilities:Maintain a positive and professional attitude toward customers at all times.Develop a strong knowledge of the company's product portfolio and procedures.Process customer orders in a courteous and efficient...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States Bill Thorp - State Farm Agent Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional service and support.Responsibilities:Establish and maintain customer...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Kelly Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at a global fashion eyewear company in Grants Pass, OR.Key ResponsibilitiesProvide exceptional customer service through various communication channels, ensuring a positive and empathetic experience for every customer interaction.Maintain a...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States Tailored Management Full timeJob SummaryAs a Customer Service Specialist for Tailored Management, you will be responsible for providing top-notch service to our clients. Your mission will be to act as a representative of our company, ensuring that every customer interaction meets or exceeds our high standards.Key ResponsibilitiesFollow established processes and systems to ensure...
-
Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States Kroger Full timeJob SummaryAs a Customer Service Representative at Fred Meyer, you will be responsible for providing exceptional customer service in a safe and clean environment. You will be the face of our company, ensuring customers feel welcome, important, and appreciated. Your primary goal will be to create an environment that enables customers to feel valued and...
-
Medical Biller/Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full timeAt RICK'S MEDICAL SUPPLY, INC., we're dedicated to providing exceptional customer service and support to our patients and clients. As a Medical Biller/Customer Service Representative, you'll play a vital role in ensuring that our customers receive the best possible care and service.Key Responsibilities:Verify benefits and coverage with health plansSend and...
-
Medical Biller/Customer Service Representative
3 weeks ago
Grants Pass, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full timeWe are seeking a highly skilled and detail-oriented Medical Biller/Customer Service Representative to join our team at Rick's Medical Supply, Inc.Key Responsibilities:Verify benefits and coverage with health plansSend and obtain medical necessity documentations in a timely mannerCommunicate with physicians, medical groups, and health plansMaintain accurate...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Integrated Resources Full timeJob Title: Customer Service Specialist We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Integrated Resources. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their expectations. Key...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Integrated Resources Full timeJob Title: Customer Service Specialist We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Integrated Resources. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their expectations. Key...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Russell Tobin Full timeJob Title: Customer Service SpecialistLocation: Pacific Time ZoneWork Arrangement: 100% Onsite (Potential for Hybrid in the Future)Pay Rate: $15.43 per hourWork Hours: 8:00 AM to 5:00 PM (Pacific Time)Job Overview:As a Customer Service Specialist, you will be the face of the company, responsible for delivering top-tier customer service. You will handle...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Abacus Full timeJob Title: Customer Service SpecialistAt Abacus, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide top-notch...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Kelly Services, Inc. Full timeJob SummaryKelly Services, Inc. is seeking a skilled Customer Service Specialist to join our team. As a key member of our retail team, you will be responsible for handling a variety of transactions and assisting in the proper execution of intercompany orders and customer orders.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
-
Customer Service Representative
2 months ago
Grants Pass, Oregon, United States Home Depot Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Associate at Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly service to customers by...
Customer Service Representative
2 months ago
Russell Tobin is seeking a highly skilled Customer Service Representative to join our team in Grants Pass, OR.
This is a contract/onsite (possible hybrid) position with a pay rate of $16/hr.
Key Responsibilities- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Develop a strong knowledge of our product portfolio and procedures.
- Provide one call resolution by following through on commitments.
- Process customer orders by phone or email in a courteous, efficient, and timely manner with minimal errors.
- Document customer complaints and concerns immediately and facilitate satisfactory resolution.
- Communicate effectively with leaders, including the Customer Service Supervisor & Manager.
- Regularly attend and participate in team meetings.
- Provide excellent customer service to our accounts.
- Provide quality customer service by answering incoming customer calls and entering orders, responding to customer questions/concerns.
- Communicate with customers through various channels (phone, email, chat).
- Effectively communicate additional promotions and services we offer.
- Engage with clients in a friendly and professional manner while actively listening to their concerns.
- Offer support and solutions to customers in accordance with the company's customer service policies.
- Identify customer questions, complaints, concerns, and respectfully and professionally provide sufficient answers and solutions to all customer queries.
- Redirect customers to appropriate departments and teams when necessary and follow up with callers on complaint/question status, ensure resolution.
- Collaborate with team members and other company departments to ensure overall customer and product satisfaction.
- Quality Assurance – 90% Rating on calls/emails/chat interactions.
- Transactions Per Hour – 8 Transactions per hour worked (6 for chat).
- Accessibility – 85% Availability, minimize unnecessary off-line time.
- Answered Interactions– 99% of Interactions are answered.
- Attendance – Compliance to the attendance policy.
- Development & Training – Completion of training and action steps.
- Type min of 35 wpm 10 key by touch.
- Able to communicate via email or chat in a professional manner.
- Able to multi-task.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
"}