Market Operations Manager

10 hours ago


Newton, Massachusetts, United States West Quality Food Service, Inc. Full time
Market Coach Opportunity

West Quality Food Service, Inc. is a 47-year-old company with a proven track record of success, operating as a premier operator within its brand. We are seeking a proactive, self-motivated, and ethical Multi-Unit Manager to take our company to the next level of excellence.

Key Responsibilities:
  • Oversee training and development in the market
  • Recruit and hire management, including bench management
  • Manage P&L and assets, including sales, labor, food and paper, and OMC management
  • Build a fun recognition culture that models the corporate mission and culture
  • Inspect restaurants weekly to ensure compliance with standards
  • Build strong teams in the restaurant and market to deliver the promise to every guest
  • Engage in clear, consistent communication with field leadership and restaurant staff
  • Demonstrate the highest level of integrity, respect for individual employees, and appreciation for their efforts and contributions
  • Develop personal recognition to present to top performers in the market
  • Ensure compliance with company policies and procedures
Requirements:
  • 3-5 years of Multi-Unit experience in the QSR field with 5 years of restaurant/retail management
  • Self-motivated and hungry for success
  • Strong leadership skills and performance
  • Understanding of the power of recognition, engagement, and ability to create a culture of empowerment
  • Strong written, verbal, and interpersonal communication skills
  • Strong supervisory and organizational skills
  • Ability to interact easily with diverse employees
  • Knowledge of and ability to use a PC and MS Office Suite proficiently
  • Ability to travel occasionally, and relocation is a plus but not mandatory

West Quality Food Service, Inc. is an Equal Opportunity Employer.



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