Cafe Operations Manager

7 days ago


Newton Center, Massachusetts, United States Tatte Holdings LLC Full time
Job Title: Cafe Manager

At Tatte Holdings LLC, we are seeking a highly skilled and motivated Cafe Manager to join our team. As a Cafe Manager, you will play a key role in ensuring the smooth operation of our cafes, providing exceptional customer service, and leading a team of dedicated professionals.

Key Responsibilities:
  • Leadership and Team Management: Lead and motivate a team of cafe staff to deliver exceptional customer service and achieve sales targets.
  • Operational Excellence: Ensure the cafe operates to the highest standards, maintaining a clean and safe environment for customers and staff.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and feedback in a professional and courteous manner.
  • Inventory Management: Manage cafe inventory, including ordering and receiving stock, to ensure optimal stock levels and minimize waste.
  • Financial Management: Manage cafe finances, including cash handling, sales reporting, and budgeting.
Requirements:
  • Experience: At least 6 months of supervisory experience in a cafe or restaurant environment.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Knowledge: Knowledge of cafe operations, including inventory management, financial management, and customer service.
Benefits:
  • Competitive Pay: Competitive hourly rate, typically ranging from $22.75-$26/hour+, depending on experience.
  • Paid Time Off: Paid vacation and sick time, after one year of full-time service.
  • Health Insurance: Comprehensive health, dental, and visual insurance.
  • Free Meals: Free meals and drinks while on shift.


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