Client Account Specialist

2 weeks ago


Glen Arm, Maryland, United States Donna Ingrassia - State Farm Agent Full time
Job Overview

Compensation and Benefits:

  • Performance-based bonuses
  • Attractive salary package
  • Career advancement opportunities
  • Paid leave
  • Professional training and development

POSITION SUMMARY:
As a Client Account Specialist with Donna Ingrassia - State Farm Agent, you will create outstanding client interactions that contribute to the success of our insurance agency. Your meticulous attention to detail, exceptional customer service abilities, and genuine desire to assist others will make you a perfect candidate for this role.

We are eager to connect with individuals who embody the customer-centric and compassionate qualities we seek in our team members. We foresee numerous internal growth opportunities for motivated and sales-oriented individuals.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Implement a customer-focused, needs-based review process to inform clients about their insurance choices.
  • Utilize effective communication skills to meet customer needs while fostering business growth.
REQUIREMENTS:
  • Previous experience in the insurance field is preferred.
  • Possession of a Property & Casualty insurance license is advantageous.
  • Strong commitment to customer service excellence.
  • Able to engage effectively with clients, addressing their inquiries and anticipating their requirements.
  • Outstanding communication skills for assisting clients and collaborating with agency team members.
  • Proactive approach to problem-solving.
ADDITIONAL BENEFITS:
  • Hourly wage plus commission and bonuses.
  • Opportunities for growth and advancement within the agency.
  • Paid time off for vacations and personal/sick days.
  • Valuable experience for career development.


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