Healthcare Support Specialist

1 week ago


Glen Burnie, Maryland, United States Next Level Recovery Full time
Healthcare Support Specialist

Overview: The Healthcare Support Specialist plays a crucial role in advancing the mission of the Outpatient Mental Health, Primary Care Practice, and Psychiatric Rehabilitation Program. This position encompasses a range of clinical and administrative responsibilities aimed at enhancing the health and wellness of patients and clients.

Primary Duties:

  • Welcome clients and patients upon their arrival.
  • Manage and direct incoming phone communications.
  • Coordinate appointment scheduling.
  • Facilitate patient check-in and gather essential information.
  • Update and maintain patient records.
  • Organize and file patient/client documentation.
  • Assist in processing referrals.
  • Oversee billing tasks and collect co-payments.
  • Prepare patients for examinations and record vital signs.
  • Administer injections under the supervision of medical staff.
  • Conduct specimen collection and perform tests.
  • Prepare examination rooms and ensure instruments are sanitized.
  • Clean and disinfect patient access areas.
  • Support physicians during medical procedures.
  • Manage the inventory of medical supplies.
  • Utilize electronic medical record systems.
  • Ensure adherence to healthcare regulations.
  • Maintain necessary certifications.
  • Carry out additional administrative tasks as required.

Requirements:

  • High school diploma or GED is mandatory.
  • Completion of an accredited Medical Assistant certification program is preferred.
  • CPR and First Aid certification are essential.
  • Strong interpersonal communication skills.
  • Detail-oriented with excellent organizational abilities.
  • Solid understanding of medical practices and administrative functions.
  • Familiarity with patient care protocols.
  • Ability to uphold confidentiality standards.

Work Schedule:

Wednesday to Friday



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